Outgoing Authorization Coordinator & Front/Back Office Float Position

TRAVIS LOIDOLT DO INC; Roseville (CA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

TRAVIS LOIDOLT DO INC in California is seeking an Outgoing Authorization Coordinator and Front/Back Office Float to support our patients with administrative tasks and care coordination.

You will obtain outgoing authorizations, answer phones, and cover other administrative roles, working with a small team to ensure accurate patient information and timely authorizations, enabling smooth hospital and physician reimbursement.

Qualifications

• Proven work experience as an authorization coordinator or similar role.
• Strong customer service focus.
• Excellent attention to detail.
• Self-starter with initiative.
• Effective verbal and written communication skills.
• Teamwork orientation.

Responsibilities

• Maintain ongoing tracking and appropriate documentation on outgoing authorizations to promote team awareness and ensure patient safety.
• Ensure complete and accurate patient information, including patient demographic and current insurance information.
• Assemble information concerning patient’s clinical background, continued care and authorization needs.
• Provide appropriate clinical information to specialist.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.
• Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Review details and expectations about the authorization with patients.
• Provide back up support in the Roseville and Folsom offices when another employee is out of the office.

Skills

Customer service

Attention to detail

Self-starter

Verbal communication

Written communication

Teamwork

Education

Referral Coordinator certification

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are looking for an Outgoing Authorization Coordinator and Front/Back Office Float Position to join our team and complete various administrative tasks to support our patients.

Responsibilities for these two roles include obtaining outgoing authorizations for our patients, answering phones, filling in for other administrative positions.

Ultimately, you will work with a small team to provide stellar patient care.

Responsibilities

• Maintain ongoing tracking and appropriate documentation on outgoing authorizations to promote team awareness and ensure patient safety.
• Ensure complete and accurate patient information, including patient demographic and current insurance information.
• Assemble information concerning patient’s clinical background, continued care and authorization needs.
• Provide appropriate clinical information to specialist.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.
• Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Review details and expectations about the authorization with patients.
• Provide back up support in the Roseville and Folsom offices when another employee is out of the office.

Requirements and skills

• Proven work experience as a authorization coordinator, referral coordinator or similar role
• Strong customer service focus
• Strong attention to detail
• Self starter
• Effective verbal and written communication skills
• Teamwork orientation
• Relevant training and/or certifications as a Referral Coordinator