Outdoor/Retail Account Manager

Brist Mfg; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holiday pay

401k retirement plan with companymatch

Hands-on training and career growth

Job summary

Brist Mfg is seeking an Account Manager to maximize sales with existing key accounts and respond to inbound inquiries. You will manage orders, develop growth strategies, and coordinate cross-functionally to meet client needs.

The role involves designing and executing merchandise plans for top-tier customers, with a minimum annual spend of $50K, including retail requirements and drop shipping. Strong relationship-building and branding experience are valued.

Qualifications

• Bachelor's degree in business or related field.
• 3–4 years sales/account experience with outdoor brands is preferred.
• Experience in branding or merchandise manufacturing.
• Strong communication, negotiation and analytical skills.

Responsibilities

• Manage sales, profit, forecasting, communication, reporting and customer service for assigned accounts.
• Develop and deploy strategies to grow existing customer base.
• Develop and onboard new key accounts.
• Retain and grow existing accounts.
• Own sales performance and adjust strategy to hit targets.
• Collaborate with product trend team to identify expansion opportunities.
• Plan and execute customer-focused sales presentations and reviews.
• Maintain active relationships with customers for year-over-year growth.
• Communicate artwork, garment and brand requirements with the creative team.
• Coordinate with supply chain, creative and production teams on inquiries.
• Prepare quotations per policies and procedures.
• Respond promptly to urgent requests or escalations.
• Generate sales opportunities and close deals.
• Implement process improvements and SOPs; support travel to tradeshows/customers.

Skills

Highly organized

Product and trend expert

Grit and tenacity

Networking

Execute sales strategy

Planful

Innovative

Reliable

Education

Bachelor's Degree in Business or related field

Tools

CRM

Project management software

Excel

MS Office

Job description

Compensation: Base salary starting at $60k + commission

Job Type: Full Time

Reports to: Sales Manager

ABOUT BRIST:

Brist Mfg is a comprehensive creative agency and OEM apparel manufacturer. We provide businesses small and large, the ability to create highly customized and truly unique merchandise at industry-low minimums without sacrificing quality. It is our goal to align with and develop client relationships that can benefit from our technical and logistics services including website, e-commerce, warehousing and fulfillment solutions. We give our customers a blank canvas, allowing them to create without limitation, ultimately helping them leverage their brand and differentiate themselves in the marketplace. We take pride in helping our customers rethink the power of merchandise and revenue stream by delivering the highest quality products and best-in-class service to our valued customers.

JOB SUMMARY:

The Account Manager’s primary role is to maximize sales opportunities through the development and execution of a robust retention and growth sales strategy, promoting frequent customer engagement, strengthening customer relationships, and year-over-year increases with existing key accounts. This position actively responds to inbound sales inquiries.

The Account Manager facilitates the acquisition, onboarding and retention of customers through a multi-step sales pipeline process that is reliant upon identifying customer needs, addressing brand challenges and providing valuable solutions. Daily sales and customer interactions require the ability to synthesize, communicate and manage many order requirements to others within the organization.

Consistently hitting, if not exceeding, established sales goals and targets is an expectation of this position.

The Outdoor/Retail AM works designs and builds/executes merchandise plans for our top-tier customers. These customers have a minimum annual spend of $50K in merchandise. This category can be highly complex due to all the retail requirements (retail finishing, drop shipping, compliance certifications).

RESPONSIBILITIES:

• Effectively manage sales, profit, forecasting, internal and external communication, reporting, administrative and customer service for a group of assigned customers.
• Develop/deploy strategies catered to growing existing customer base.
• Develop and onboard new key accounts.
• Retain and grow existing accounts.
• Own your sales performance (forecasted to actual), course correct when necessary, be highly accountable.
• Analyze account performance and work with the product trend team to identify issues and opportunities for potential product expansion.
• Plan and execute customer focused sales presentations and product reviews.
• Develop and maintain an active relationship and dialogue with the customer to ensure year over year growth and retention.
• Accurately communicate customer art, garment and brand requirements with the creative team to ensure customer alignment throughout the design and portfolio development processes.
• Work collaboratively with the supply chain, creative and production teams to appropriately respond to customer inquiries.
• Prepare quotations in accordance with company policies and procedures.
• Be highly responsive & assist with urgent requests or issue escalations in a timely manner.
• Generate sales opportunities, manage sales cycles through successful close of business.
• Implement a mindset of continuous improvement, create efficiencies and reduce waste and overprocessing, create SOP’s.
• Tradeshow and customer travel is required.

WHAT WE'RE LOOKING FOR:

• Highly organized and detail oriented.
• Product and trend expert.
• Displays grit and tenacity
• Great at networking
• Ability to execute sales strategy and plan
• Ability to talk and see high level strategy
• Self motivated and highly reliable
• Planful with the ability to maximize profit margins
• Ability to be innovative and create efficiencies

METRICS OF SUCCESS:

• Customer Retention and Growth
• Communication and Team Player
• Profit Thresholds, Department and Company-wide Goals

PREFERRED EXPERIENCE:

• Bachelor's Degree in Business or a related field
• Minimum 3 – 4 years sales and account experience with a demonstrated track record of success with outdoor brands/accounts.
• Experience working with retail or outdoor brands
• Experience in branding or merchandise manufacturing.
• Excellent communication, influencing, negotiation, and analytical skills.
• Exhibit ability to develop high quality relationships based on trust and integrity with the appropriate customer contacts to drive growth. BRISTMFG.COM
• Demonstrate flexibility to adapt to quickly changing business environments and varying priorities.
• Must be able to coordinate and prioritize high work volume and pressing time requirements.
• Ability to work well in a team environment.
• Strong Microsoft Office skills (specifically Excel) required computer skills using the Microsoft software (word, excel, PPT).
• Experience with CRM and/or project management software
• Ability to identify errors and solve problems
• Positive attitude and adaptability
• Hardworking, accountable & trustworthy
• Comfortable with autonomy & intrinsically motivated

• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• 401k retirement plan with company match.
• Hands on training with opportunities for career growth and professional development.

Submissions for this role will be accepted until Friday, 10/2/2026.