Outdoor Pursuits Associate

discoverylandco; Hawaii; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Vacation and Sick Leave

Holiday Pay

Professional development and upwardmob

Work-Family Culture

Job summary

Makena Golf & Beach Club is seeking an Outdoor Pursuits Associate to join the Outdoor Pursuits Department on Maui's southern leeward coast. The role is highly hands-on, involving organizing, instructing, and engaging guests in beach and outdoor activities while delivering exceptional member service.

You will greet guests, ensure safety, manage equipment and inventories, lead activities such as snorkeling, paddling, hiking, and coordinate with other departments to create memorable experiences.

Qualifications

• Experience in guest service is required.
• CPR certification is a plus.
• Hospitality experience preferred; flexible hours incl. weekends.

Responsibilities

• Assist with daily beach activities setup and breakdown.
• Greet guests and provide safety information.
• Maintain inventory and reports for amenity equipment and logs.
• Deliver food, water, and towels to members and guests.
• Demonstrate equipment use and lead activities as needed.
• Coordinate with other departments as required.

Skills

Guest service

Hospitality

Flexibility

Education

CPR certification

Job description

Makena is seeking a Outdoor Pursuits Associate to join the Outdoor Pursuits Department.

The Outdoor Pursuits Associate will ensure that the highest level of service is offered to the members of our Club by providing the member with personal and professional service throughout the property when pertaining to any and all outdoor activities. The Outdoor Pursuits Associate role is a very hands on role and encompasses the organization, instructing, and encouraging of activities, and as much participation as possible in all activities on property. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Assist with daily set-up and breakdown of daily beach activities.
• Greet and acknowledge guests upon arrival at the beach.
• Ensure safety of members, guests, prospects and team members during all activities. Provide safety information about beach area and ocean.
• Daily report of activities experienced, daily inventory reports of all amenity equipment, including maintenance logs.
• Provide exceptional service and communication at all times with members and guests, including delivery of food items, iced water and towels.
• Provide members and guests with knowledge of Maui and its history.
• Expert knowledge of all equipment related to recreational activities and amenities and ability to demonstrate or train members on safe and effective usage.
• Offer use of equipment for the beach which includes snorkels, stand up paddles, etc.
• Escort members on hiking, surfing, canoe paddling and kayak excursions.
• Create and innovate amenities and experiences offered to share with Director of Outdoor Pursuits for execution.
• Maintain a clean and safe beach area for members, guests and team members.
• Maintain up to date inventory of department equipment as well as loss prevention efforts.
• Maintain requirements to have an effective AED, First Aid, and CPR program.
• Coordinate with or assist other departments as needed.
• Other duties as assigned.

Skills & Qualifications

• Previous experience in the guest service industry
• CPR certification is a positive
• Certificates/qualifications preferred.
• Experience in hospitality is preferred but not required-Ability to work flexible hours and on the weekends.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• $28.29/hr
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Vacation and Sick Leave
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Makena Golf & Beach Club is an island dreamscape spread across Mauiʻs southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’ s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.