Outdoor Grounds Ambassador – Guest Experience

NDM Hospitality; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

NDM Hospitality is seeking a Grounds Ambassador for Island Oaks RV Resort in Florida. The role focuses on maintaining site readiness, cleanliness, and safety while delivering on-site hospitality to guests.

You will perform rounds, provide trash service, reset RV sites and amenities, and assist with arrivals, directions, and guest inquiries. This outdoor, fast-paced position supports operations with a guest-first mindset.

Qualifications

• Friendly, professional demeanor.
• Flexible, customer-focused approach.
• Ability to work outdoors in varied weather.

Responsibilities

• Provide valet-style trash service and routine waste runs.
• Maintain resort cleanliness and curb appeal across sites.
• Turn RV sites during departures/arrivals and reset amenities.
• Assist with guest arrivals, directions, and service requests.
• Monitor safety across roads, pathways, and facilities.
• Report hazards, maintenance needs, and supply gaps promptly.
• Support event setup, guest services, and team coordination.

Skills

Outdoor work

Guest service

Communication

Teamwork

Education

High school diploma

Tools

MS Office

Job description

NDM Hospitality is seeking a Grounds Ambassador for Island Oaks RV Resort in Florida. The role focuses on maintaining site readiness, cleanliness, and safety while delivering on-site hospitality to guests.

You will perform rounds, provide trash service, reset RV sites and amenities, and assist with arrivals, directions, and guest inquiries. This outdoor, fast-paced position supports operations with a guest-first mindset.