Outdoor Gear Sales Specialist — Customer Expert

Recreational Equipment, Inc.; Dillon (CO); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Dillon, CO is seeking a Store Sales Specialist to help customers find and purchase outdoor gear, share knowledge, and provide exceptional service. You will handle transactions, promote memberships, and keep the floor merchandised and organized, applying seasonal trends and product expertise.

The role emphasizes friendly communication, relationship building, and a proactive approach to problem-solving, with training in REI products and safety procedures.

Qualifications

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Communication

Relationship building

Feedback openness

Problem solving

Goal setting

Time management

Teamwork

Job description

REI Co-op in Dillon, CO is seeking a Store Sales Specialist to help customers find and purchase outdoor gear, share knowledge, and provide exceptional service. You will handle transactions, promote memberships, and keep the floor merchandised and organized, applying seasonal trends and product expertise.

The role emphasizes friendly communication, relationship building, and a proactive approach to problem-solving, with training in REI products and safety procedures.