Outdoor Gear Sales Specialist — Customer Experience

REI; Gretna (NE); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in Gretna, NE is hiring a Store Sales Specialist to help customers, share product knowledge, and support store operations. You will facilitate transactions, promote memberships, and keep merchandise organized on the floor. You will build relationships, stay ahead of product trends, and participate in REI Sales & Service Training.

A flexible schedule and commitment to customer service are key. The role emphasizes pay transparency and benefits; you will join a culture that values

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Ability to work a flexible schedule and adapt to store needs.

Responsibilities

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Retail experience

Communication

Feedback openness

Problem solving

Decision making

Goal setting

Planning & coordination

Influence

Job description

REI Co-op in Gretna, NE is hiring a Store Sales Specialist to help customers, share product knowledge, and support store operations. You will facilitate transactions, promote memberships, and keep merchandise organized on the floor. You will build relationships, stay ahead of product trends, and participate in REI Sales & Service Training.

A flexible schedule and commitment to customer service are key. The role emphasizes pay transparency and benefits; you will join a culture that values