Outdoor Gear Sales & Membership Specialist

Recreational Equipment, Inc.; Berkeley (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in Berkeley, CA seeks a Store Sales Specialist to share knowledge with customers, facilitate transactions, promote memberships, and keep the floor organized. You will help customers, maintain visuals, and stay ahead of product trends.

You will participate in training, support store pickup, and follow safety procedures while delivering 100% customer satisfaction and an inviting shopping experience. REI emphasizes inclusivity and outdoor living commitment.

Qualifications

• Store retail experience preferred.
• Strong communication and relationship-building skills.
• Open to feedback and diverse viewpoints.
• Good business judgment and problem-solving ability.
• Ability to make solid recommendations from diverse sources.
• Ability to set goals and priorities effectively.
• Organize resources to meet deadlines and keep teammates informed.
• Engage and influence others to achieve organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and special tickets sales.
• Maintain visual standards with store management and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Flexible schedule based on business needs.

Skills

Store operations

Customer service

Communication

Feedback openness

Decision making

Goal setting

Time management

Influence colleagues

Tools

POS systems

Job description

REI Co-op in Berkeley, CA seeks a Store Sales Specialist to share knowledge with customers, facilitate transactions, promote memberships, and keep the floor organized. You will help customers, maintain visuals, and stay ahead of product trends.

You will participate in training, support store pickup, and follow safety procedures while delivering 100% customer satisfaction and an inviting shopping experience. REI emphasizes inclusivity and outdoor living commitment.