Outdoor Gear Sales Associate — Elevate Customer Experience

vfc; Tannersville (Monroe County); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Part-time position

Job summary

The North Face in the United States is seeking a Sales Associate to deliver exceptional service, engage customers, and drive store performance in a fast-paced retail environment.

You will work with a supportive team to execute visual merchandising, stock replenishment, cashier duties, and ensure brand presentation standards while upholding company policies and a welcoming, inclusive store culture.

Qualifications

• Foundational customer service skills with ability to engage diverse customers.
• Strong verbal and written communication abilities.
• Teamwork and adaptability to changing business needs.
• Experience in retail is a plus.
• Willingness to learn and share product knowledge.
• Attention to detail and strong organization.
• Proficiency with basic retail systems and applications.
• Ability to stand, move, and perform physical tasks all shift.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and selling behaviors.
• Share product, brand, and community knowledge to enhance the experience.
• Achieve individual and team sales goals using available resources.
• Assist in visual merchandising, stock replenishment, and brand presentation.
• Perform cashier duties and support loss prevention as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to company policies, procedures, and safety standards.
• Model inclusive behavior respecting diverse backgrounds and experiences.

Skills

Customer engagement

Sales goals

Product knowledge

Visual merchandising

Cashier duties

Loss prevention

Store maintenance

Policy compliance

Inclusive behavior

Education

High school diploma or equivalent

Tools

Retail systems

Job description

The North Face in the United States is seeking a Sales Associate to deliver exceptional service, engage customers, and drive store performance in a fast-paced retail environment.

You will work with a supportive team to execute visual merchandising, stock replenishment, cashier duties, and ensure brand presentation standards while upholding company policies and a welcoming, inclusive store culture.