Outdoor Customer Service & Yard Associate

Cooper Tacia General Contracting Company; New Bern (NC); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Health, Vision & Dental Insurance for

PTO

Paid Holidays

401K with 4% Match

Job summary

Cooper Equipment Rentals, a division of Cooper Tacia General Contracting, seeks a part-time Customer Service & Yard Associate in New Bern to support daily operations at the equipment rental location. You will greet customers, manage inquiries, and help prepare and move rental gear in a clean, professional yard.

This entry-level role emphasizes safety, teamwork, and hands-on learning about rental equipment operations.

Qualifications

• High school diploma or GED preferred; equivalent work experience will be considered.
• Customer service, retail, construction, landscaping, warehouse, automotive, or equipment-related experience is helpful but not required.
• Ability to lift up to pounds regularly and perform physical work including standing, walking, bending, reaching, and climbing in and out of equipment.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Greet customers promptly and professionally in person and by phone.
• Assist customers with basic rental questions, equipment pickup and return procedures, and general location information.
• Direct customers to the appropriate equipment, service area, or team member.
• Help load and unload rental equipment and accessories.
• Check returned equipment and accessories for damage, cleanliness, fuel level, and completeness; report concerns.
• Help ensure customers receive clean, ready-to-rent equipment.
• Support rental paperwork, invoices, contracts, and payment processes as assigned.
• Communicate clearly with customers and coworkers about equipment availability, return status, and customer needs.
• Maintain a clean, orderly, and professional equipment yard, parking area, shop area, wash bay, office exterior, and customer pickup area.
• Organize equipment, tools, attachments, and other rental materials in designated locations.
• Sweep, pick up debris, remove trash, and perform routine housekeeping throughout the property.
• Assist with washing, fueling, cleaning, and staging equipment for upcoming rentals, following safety procedures.
• Perform basic pre-rental and post-rental visual inspections using company checklists.
• Assist mechanics, drivers, counter staff, and managers with general tasks as assigned.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Safety awareness

Physical stamina

Education

High school diploma or GED

Job description

Cooper Equipment Rentals, a division of Cooper Tacia General Contracting, seeks a part-time Customer Service & Yard Associate in New Bern to support daily operations at the equipment rental location. You will greet customers, manage inquiries, and help prepare and move rental gear in a clean, professional yard.

This entry-level role emphasizes safety, teamwork, and hands-on learning about rental equipment operations.