Equipment Service Technician - Rental Yard & Customer Care

ORE Rentals; Upper Macungie Township (PA); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Paid Time off

Life insurance

Short and Long Term Disability

Job summary

ORE Rentals is seeking a hands-on Equipment Rental Associate to join our team at one of our PA locations. You will explain operation and safety features of equipment to renters and ensure gear is ready for use and rental.

This role emphasizes customer service, teamwork, and the ability to work independently while following safety procedures. The position offers full-time and part-time schedules, with yard duties and basic maintenance tasks as needed.

Qualifications

• Knowledge of rental equipment preferred but not required.
• World Famous customer service, willing and able to provide this to each customer
• Team player capable of learning and communicating their needs
• Ability to work independently with limited supervision and in a team setting
• Ability to handle assorted tools safely
• Occasionally lifting up to 50 lbs. and infrequently lifting up to 75 lbs.
• Ability to climb over and into heavy equipment occasionally.

Responsibilities

• Explain proper operation and safety features of equipment to the renter & user.
• Analyze the condition of the equipment for safety and operational purposes.
• Clean/Service equipment before it goes into the shop, after it comes back from rental, and while it is in the yard.
• Ensure equipment is always rental ready.
• Load and unload equipment properly.
• Service equipment routinely.
• Keep the equipment yard organized.
• Perform general maintenance of the equipment yard.
• Perform other duties as requested.
• Uphold company safety standards and ensure appropriate procedures are followed.

Skills

Customer service

Team player

Independent worker

Equipment handling

Safety awareness

Tools

Hand tools

Job description

ORE Rentals is seeking a hands-on Equipment Rental Associate to join our team at one of our PA locations. You will explain operation and safety features of equipment to renters and ensure gear is ready for use and rental.

This role emphasizes customer service, teamwork, and the ability to work independently while following safety procedures. The position offers full-time and part-time schedules, with yard duties and basic maintenance tasks as needed.