Outdoor Adventure Experience Specialist

The Centers, Inc.; Huntington (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

The Centers, Inc. in Huntington, West Virginia, is seeking enthusiastic candidates for a role involving customer service in an outdoor and fitness center environment. Responsibilities include greeting members, conducting safety clinics, and assisting with rentals. Ideal candidates should have excellent customer service skills, be able to handle multiple tasks, and complete First Aid training. This position requires standing or walking for a significant part of the day, and effective communication with patrons, faculty, and staff is essential.

Qualifications

• Completion of First Aid, CPR, and AED training, as required.
• Ability to handle several tasks at once with frequent interruptions.
• Willingness and ability to enforce policies and resolve conflicts.

Responsibilities

• Greet members.
• Check member identification.
• Conduct safety clinics.
• Assist patrons with rental and retail items.
• Assist the Outdoor Center Supervisor in enforcing policies.
• Answer telephone in a prompt and polite manner.
• Work with other instructors in a group setting.
• Take equipment rental reservations.
• Perform other duties as assigned.

Skills

Excellent customer service skills

Interpersonal communication skills

Time management skills

Conflict resolution skills

Basic computer competency

Job description

The Centers, Inc. in Huntington, West Virginia, is seeking enthusiastic candidates for a role involving customer service in an outdoor and fitness center environment. Responsibilities include greeting members, conducting safety clinics, and assisting with rentals. Ideal candidates should have excellent customer service skills, be able to handle multiple tasks, and complete First Aid training. This position requires standing or walking for a significant part of the day, and effective communication with patrons, faculty, and staff is essential.