Outcomes Manager - Per Diem (LSW or MSW)

Virtua; Willingboro Township (NJ); On-site; USD 80,000 - 110,000; Full time

Job summary

Virtua in Willingboro Township, NJ seeks a clinical nursing or social work professional for comprehensive care coordination. You will partner with physicians and multidisciplinary teams to coordinate patient care, advocate for patients, and ensure safe transitions across care settings.

Responsibilities include care planning, documentation in EMR, and participating in quality improvement activities. Requires 3+ years RN or social work experience and licensure, with Medicare/Medicaid knowledge and

Qualifications

• Minimum 3 years clinical nursing (RN) experience or Social Work.
• Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting; understanding of Medicare, Medicaid, managed care and discharge planning.

Responsibilities

• Care Coordination – assesses and plans to meet patient needs, monitors length of stay and promotes efficient resource use.
• Documentation – complete documentation of plan of care in EMR and case management system.
• Metrics – accountable to job-specific goals and dashboards contributing to organizational success.
• Organizational improvement – participates in patient satisfaction, Six Sigma committees, and cross-team initiatives.
• Compliance – understands and applies federal/state requirements and reports compliance issues.

Skills

Clinical nursing

Social work

Communication skills

Problem solving

Conflict resolution

Education

RN or Masters prepared Social Worker

Tools

EMR documentation

Job description

Schedule

• 8-hour shifts


• Must be available for weekend coverage as needed

Summary

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

Position Responsibilities

Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate. Refers appropriate cases for Social Work intervention.

Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.

Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.

Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.

Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

Position Qualifications Required

Required Experience:

Minimum 3 years clinical nursing (RN) experience or Social Work

Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred)

Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Required Education:

RN or Masters prepared Social Worker

Training / Certification / Licensure:

RN or LSW required; LCSW considered