Care Manager LSW PT

Tennova Healthcare- North Knoxville Medical Center; Powell (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Tennova Healthcare - North Knoxville Medical Center in Powell, Tennessee, is seeking a Care Manager - LCSW to coordinate discharge planning, transitions of care, and case management to improve patient outcomes. You will collaborate with an interdisciplinary team, review records for post-acute care needs, and support social services during transitions.

The ideal candidate holds an LCSW with 2–4 years in acute care, strong communication skills, and proficiency with EMR systems.

Qualifications

• Bachelor's degree in social work is required.
• Master's degree in social work preferred.
• 2–4 years of experience in an acute care hospital setting is required.

Responsibilities

• Collaborates with interdisciplinary teams to coordinate patient care and resolve care transition issues.
• Develops discharge plans in coordination with the Care Manager and coordinates post-hospital placement and social services.
• Refers cases to physicians or RNs when criteria are not met to ensure timely interventions.
• Acts as liaison with community agencies to facilitate seamless transitions for discharged patients.
• Facilitates interdisciplinary meetings to address patient care needs and support planning.
• Maintains accurate documentation of case management activities and compliance with reporting requirements.
• Ensures compliance with first-person reporting and federal mandates when applicable.

Skills

Case management

Discharge planning

Transitions of care

Communication

EMR proficiency

Interdisciplinary collaboration

Education

Bachelor's Degree in Social Work

Master's Degree in Social Work

Tools

EMR systems

Job description

Job Summary

The Care Manager - LCSW is responsible for coordinating and overseeing discharge planning, transitions of care, and case management activities to ensure optimal patient outcomes. This role involves collaborating with interdisciplinary teams, reviewing medical records for post-acute care support and collaboration with the RN Care Manager, and medical necessity, and maintaining compliance with federal, state, and accreditation standards.

Essential Functions

• Collaborates with interdisciplinary teams (IDT) to ensure effective communication and coordination of patient care, including identifying avoidable days and resolving care transition issues.
• Develops and supports discharge plans in coordination with the Care Manager, coordinating post-hospital placement and social services to meet patient needs.
• Refers cases to physicians or managers or RNs when patients do not meet established criteria, ensuring timely and appropriate interventions.
• Serves as a liaison with community agencies, maintaining relationships and facilitating seamless transitions for discharged patients.
• Facilitates interdisciplinary meetings to address patient care needs, resolve challenges, and support collaborative care planning.
• Maintains accurate and timely documentation of case management activities, including records of referrals, patient interactions, and compliance with reporting requirements.
• Identifies and appropriately refers cases to Child/Adult Protective Services, ensuring compliance with legal and ethical standards, if first person notification is done directly with the social worker. Directs others to comply with federal mandate for first person reporting. This requirement cannot be designated to another social worker
• Provides professional assistance to patients, families, and physicians regarding discharge planning and post-hospital care options.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Social Work required
• Master's Degree in Social Work preferred
• 2-4 years of experience in an acute care hospital setting required

Knowledge, Skills And Abilities

• Strong understanding of case management principles, discharge planning, and transitions of care.
• Knowledge of federal, state, and Joint Commission standards related to case management.
• Excellent communication and interpersonal skills to collaborate effectively with patients, families, and interdisciplinary teams.
• Ability to assess complex situations, identify solutions, and implement care plans efficiently.
• Proficiency in electronic medical records (EMR) and documentation systems.
• Ability to plan, organize and direct the activities of others.
• Strong organizational and time management skills to prioritize tasks in a dynamic environment.

Licenses and Certifications

• LCSW- License Clinical Social Worker required or
• LMSW - Licensed Medical Social Worker - State Licensure licensed in the state of employment required