Outcome & Product Lead — Senior Manager (Remote)

EY; Lansing (MI); Hybrid; USD 168,000 - 437,000; Full time

Benefits offered by this job

Total Rewards package

Flexible vacation policy

Discretionary time off

Job summary

EY seeks an Outcome/Product Lead to own ventures from discovery through sustained value, uniting users, practitioners, designers, engineers, and specialists to achieve high-value outcomes.

Role blends innovation, product management, and business transformation. Success is measured by meaningful changes in how people work, not just features, with hybrid collaboration and up to 50% travel.

Qualifications

• Bachelor’s Degree in a relevant field.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escalati decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity management

User research

Communication

AI knowledge

Education

Bachelor’s Degree

Job description

EY seeks an Outcome/Product Lead to own ventures from discovery through sustained value, uniting users, practitioners, designers, engineers, and specialists to achieve high-value outcomes.

Role blends innovation, product management, and business transformation. Success is measured by meaningful changes in how people work, not just features, with hybrid collaboration and up to 50% travel.