Outbound Warehouse Lead - Team Coach and Ops Champion

Neovia; Westminster (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Neovia Logistics Distribution (NLD) in Westminster, MA is seeking a Team Lead - Outbound to supervise daily outbound warehouse operations, mentor associates, and ensure accurate, timely shipments while upholding safety and quality standards.

This working lead role includes coordinating workflow, training, performance monitoring, and collaborating with management to drive efficiency and customer satisfaction in a fast-paced, detail-oriented environment.

Qualifications

• 1–3 years of warehouse, distribution, or logistics experience.
• Experience leading, training, or mentoring employees in a warehouse environment.
• Basic mathematical and analytical skills.
• Ability to read, write, and interpret documents, reports, and work instructions.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Lead and support daily outbound activities, including order picking, packing, staging, and shipping.
• Coordinate workflow and assign tasks to team members to meet productivity and service goals.
• Monitor team performance and ensure adherence to safety, quality, and operational standards.
• Train, coach, and assist associates on warehouse procedures, equipment operation, and best practices.
• Verify quantities, product information, destinations, and shipment schedules using various source documents and warehouse management systems.
• Ensure accurate processing of outbound shipments and completion of required documentation.
• Perform and oversee material handling functions including receiving, storing, moving, and shipping inventory as needed.
• Safely operate and support the use of material handling equipment, including forklifts, pallet jacks, and other motorized equipment.
• Utilize weighing, banding, wrapping, labeling, and packaging equipment to prepare shipments.
• Assist with inventory accuracy, cycle counts, and inventory control activities.
• Communicate operational updates, issues, and priorities to management and team members.
• Support continuous improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.
• Maintain a clean, organized, and safe work environment.
• Perform additional duties and responsibilities as assigned by management.

Skills

Team leadership

Warehouse operations

Safety compliance

Communication

Attention to detail

Job description

Neovia Logistics Distribution (NLD) in Westminster, MA is seeking a Team Lead - Outbound to supervise daily outbound warehouse operations, mentor associates, and ensure accurate, timely shipments while upholding safety and quality standards.

This working lead role includes coordinating workflow, training, performance monitoring, and collaborating with management to drive efficiency and customer satisfaction in a fast-paced, detail-oriented environment.