Outbound Telesales Rep

Luxury Brand Holdings, Inc.; Clayton (MO); Remote; USD 34,000 - 48,000; Full time

Job summary

Ross-Simons, America’s Favorite Jeweler (a division of Luxury Brand Holdings), is seeking an outbound sales representative for our Personal Shopping team. This remote-based role focuses on relationship selling to Ross-Simons customers via outbound calls, delivering detailed jewelry information, and building lasting client relationships.

You will be responsible for meeting sales targets, handling inquiries, and providing exceptional customer experiences while working with a dynamic team.

Qualifications

• Experience in relationship-based sales, preferably in jewelry or luxury goods.
• Excellent verbal and written communication skills; ability to adapt to customers.
• Proven ability to close sales using a friendly, professional approach.
• Strong time-management skills and ability to multitask in a fast-paced environment.

Responsibilities

• Dial outbound calls to Ross-Simons customers to drive sales.
• Inform customers of jewelry details, new arrivals and exclusive offers.
• Create a welcoming shopping experience over the phone and build relationships.
• Meet or exceed sales goals with high productivity and enthusiasm.
• Communicate professionally with a diverse customer base and overcome objections.

Skills

Relationship sales

Communication

Closing sales

Multitasking

Adapt to software

MS Office

Tools

Microsoft Office

Job description

Build a career. Build your income. Build something you're proud of.

Our outbound sales team is made up of people who bet on themselves — and succeed. With a steady base salary and a “no-cap” commission structure, your growth and earning power is limited by just one thing: your ambition.

So far this year, our reps have earned an average of $30 an hour doing what they love: selling high-quality, on-trend, affordable jewelry to our valued customers.

WHO WE ARE

Ross-Simons, America’s Favorite Jeweler (a division of Luxury Brand Holdings), is a leading direct-to-consumer retailer of fine jewelry. In addition to our e-commerce business, we mail millions of catalogs a year, participate in the Amazon marketplace, and place direct-response advertisements in leading print publications nationwide. We work hard to guarantee customers complete satisfaction, offering fabulous jewelry at great prices for over 70 years.

OUR CULTURE

Amazing! We love working hard and having fun with events such as our annual employee BBQ, Halloween costume contests, the ability to take a break and play ping-pong and cornhole, chili cook off, and so much more. We love food so hosting food trucks is a plus, along with holiday luncheons and all kinds of special treats. Even an ice cream treat delivered to your desk by our own CEO on national ice cream day. You can even join our GEMS committee to help plan fun activities along with community events such as beach clean-ups, and food bank assistance.

WHO WE NEED

We’re looking for our next superstar to join our growing Personal Shopping team as an Outbound Sales Rep. If you’re passionate about selling fine jewelry and motivated by unlimited earning potential, this could be the perfect fit. We’re seeking individuals who bring ambition, enthusiasm, strong time-management skills, and a genuine love of connecting with people.

This is a remote‑based role and an exciting opportunity to grow with a highly successful team.

We are open to hiring fully remote candidates in the following states – Florida, Missouri, & New Hampshire.

JOB DUTIES AND RESPONSIBILITIES:

• Relationship selling to existing Ross‑Simons customers by dialing outbound phone calls.
• Informs customers of magnificent jewelry product details, new arrivals and exclusive offerings to generate interest and to build personal shopping relationships.
• Creates a welcoming shopping experience over the phone and exceeds customer expectations, while creating relationships.
• Meets or exceeds sales goals by being enthusiastic and working at a high level of productivity.
• Professionally communicates and connects with a diverse group of people.
• Effectively overcome objections and successfully close sales.

REQUIRED EXPERIENCE:

• Relationship sales experience/ preferably Jewelry experience.
• Excellent verbal and written communication skills; able to adapt to the needs of the customer
• Ability to close sales using a friendly, outgoing and professional approach
• Ability to prioritize, multi‑task tasks and resolve inquiries quickly
• Ability to quickly adapt to new software applications, and experience working with Microsoft Office required (Excel/Outlook)

Candidates must be authorized to work in the United States on a full-time basis for any employer without restriction.

Luxury Brand Holdings is an Equal Opportunity Employer – M/F/V/D.