Outbound Supervisor - 2nd shift

Arvato Direct Services Potsdam GmbH; Shepherdsville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Pay

401(k) Matching

Paid Time Off

Flexible Spending Accounts

Tuition Reimbursement

Employee Assistance Program

Job summary

Arvato Direct Services Potsdam GmbH in Shepherdsville, KY is seeking an Outbound Supervisor to ensure timely order completion and optimal labor resource management. You will prioritize orders, supervise pick/pack/ship operations, and coordinate staff for training and adherence to procedures.

The role requires at least 3 years of supervisory experience, 3 years in a WMS environment, and experience with inventory research.

Qualifications

• 3 years of supervisory experience or equivalent work experience.
• 3 years in a WMS environment.
• Experience with inventory research.

Responsibilities

• Supervise and manage labor and equipment of the Pick/Pack/Ship operation.
• Ensure on-time completion and maintain order quality to meet customer requirements.
• Oversee direct shipping, pick, pack, and traffic.
• Coordinate activities of employees and training for new hires.
• Ensure procedures are followed and updated for current and new customers.
• Monitor KPI performance and document procedures and quality processes.
• Maintain supplies and equipment for the department.
• Monitor customer requests and vendor-specific shipping requirements.
• Update Kronos and Metrics in Excel related to WMS reporting.
• Oversee floor picking, packing, and shipping functions.

Skills

Supervisory experience

3 years in WMS

Inventory research

Bachelor’s degree preferred

Education

Bachelor’s degree

Tools

Excel

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries. You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

As the Outbound Supervisor at Arvato, your primary objective will be to ensure the timely completion of orders, aligning with our commitment to exceeding customer expectations. Collaborating closely with Wave Panning, you'll manage labor resources effectively while prioritizing orders with precision.

Responsibilities

• Supervise and manage the labor and equipment of the Pick/Pack/Ship operation.
• Ensure on-time completion and maintain the quality of orders to meet customer requirements.
• You will oversee direct shipping, pick, pack, and traffic.
• Supervise and coordinate the activities of employees.
• Receiving of materials.
• Transferring of materials.
• Hire and ensure proper training of new employees for the picking, packing, and shipping departments.
• Ensure proper procedures are adhered to and up to date for the control tower for current and new customers.
• Performance management of all employees (KPI’s).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor‑specific shipping requirements.
• Update and maintain Kronos and Metrics in Excel, as it relates to WMS reporting.
• Monitor picking, packing, and shipping functions on the floor.
• Ensure that shift-end specific procedures with all shipping systems are completed, and floor end-of-shift close-outs are followed.
• Work schedule: Sunday 8:00 am‑4:30 pm and Monday‑Thursday 3:30 pm‑Midnight
• Work location: 637 East Blue Lick Road, Shepherdsville, KY 40165

Qualifications

• 3 years of supervisory experience or equivalent work experience.
• A bachelor’s degree is preferred.
• 3 years in a WMS environment.
• Experience with inventory research.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here . You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.