Outbound Sales Representative/Enrollment Specialist II

One Inc; Folsom (CA); Hybrid; USD 33,000 - 36,000; Full time

Job summary

One Inc is seeking an Outbound Sales Representative/Enrollment Specialist II for remote work in the United States. The role focuses on proactive outbound calls to ensure smooth processing of claims payments and updating contact information while delivering excellent customer service.

The position emphasizes meeting daily and weekly targets, maintaining detailed records, and leveraging a growing knowledge base of One Inc products and services.

Qualifications

• Strong verbal and written communication skills.
• Ability to work with minimal supervision in a fast-paced environment.
• Customer service oriented with a drive for results.

Responsibilities

• Independently manages a targeted list of customers for claims payment processing.
• Makes high-volume outbound calls and tracks call outcomes.
• Meets and exceeds daily and weekly performance targets.
• Updates and maintains systems with accurate information.
• Maintains professionalism and integrity while delivering superior customer service.
• Maintains knowledge of the company's products and services.

Skills

Oral and written instructions

Independent work

Customer service obsessed

High attention to detail

Thrives in fast-paced environment

Salesforce experience is a plus

Tools

Salesforce

Job description

Outbound Sales Representative/Enrollment Specialist II

Job Category: Sales

Requisition Number: ENROL001664

• Posted : September 24, 2026
• Full-Time
• Remote

Locations

Showing 1 location

Remote United States

• Pay or shift range: $24 USD to $26 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Overview: The Vendor Network Team is seeking highly motivated, customer-obsessed, and revenue-driven individuals to join our dynamic team.

As part of One Inc.’s Vendor network, our team plays a crucial role in facilitating claim payments from our Carriers. The role of the Enrollment Specialist is to provide proactive and exceptional customer assistance via telephone. This involves researching and verifying contact information, making outbound phone calls to ensure smooth processing of claims payments, updating contact information, and meticulously documenting results.

We are looking for individuals who thrive in a fast-paced environment, possess excellent communication skills, and are dedicated to delivering top-notch customer service. Join us and be part of a team that values innovation, collaboration, and excellence in every interaction. This role is an incentive based role where successful outcomes equal higher commissions.

Key Responsibilities

• Independently manages a targeted list of customers for claims payment processing
• Responsible for making high volume outbound phone calls and meticulously tracking the results of each call
• Meet and exceed daily and weekly performance targets
• Update and maintain systems with accurate and timely information
• Uphold a high level of professionalism and integrity while delivering superior customer service
• Maintain a comprehensive knowledge base of the company's products and services

Skills

• Ability to follow oral and written instructions
• Capable of working independently with minimal supervision
• Customer Service obsessed
• Highly Detail oriented
• Thriving in a competitive, ever-changing entrepreneurial environment
• Salesforce experience is a plus

Additional Requirements

• This position may periodically require work outside of standard business hours, including evenings and weekends, to support business needs.
• Employment is contingent upon successful completion of background screening requirements.
• One Inc may conduct periodic background checks at any time during employment, as permitted by applicable law and company policy.
• Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development

Physical Demands

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Standard indoor office setting; exposure to computer screens.

Physical

Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision

See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing

Ability to hear in the normal audio range with or without corrections.

Company Profile

One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One. A cohesive and seamless experience for both inbound and outbound digital insurance payments.

The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.

Headquartered in Folsom, CA, One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.