Outbound Product Manager Agentic AI Digital Workers IFS Loops

IFS; Palo Alto (CA); Remote; USD 160,000 - 175,000; Full time

Benefits offered by this job

Flexible paid time off

Flexible spending accounts

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering

Job summary

IFS invites two Outbound Product Managers to shape how customers experience and adopt our Digital Workers through agentic AI. This hands-on role connects cutting-edge LLM tech with real-world enterprise use cases, collaborating with product, engineering, and GTM teams to craft tailored agents for enterprises.

You will own the full lifecycle of agent creation, prototype new workflows, lead POC pilots, and help drive Loops roadmap while balancing speed, reliability, and safety.

Qualifications

• Strong understanding of LLMs, APIs and agentic frameworks.
• Hands-on experience with prompt engineering, RAG pipelines, and integrating AI models into applications.
• Strong analytical and critical-thinking skills; thrives in ambiguity and complex problem spaces.
• Ability to communicate clearly across technical and business stakeholders.

Responsibilities

• Collaborate cross-functionally with product, engineering, and go-to-market teams to design and deliver custom agents for enterprise customers.
• Drive the full lifecycle of agent creation—from discovery and design to testing, optimization, and deployment.
• Experiment and prototype new agentic workflows using LLMs, APIs, and contextual data frameworks.
• Contribute to product strategy by identifying patterns, reusable capabilities, and roadmap opportunities for Loops.
• Act as a customer advocate, translating real-world needs into scalable features.

Skills

LLMs, APIs, and agentic frameworks

prompt engineering

RAG pipelines

integration of AI models into apps

analytical thinking

communication across technical and non

calculated risk taking

product management background

Tools

LangChain

LlamaIndex

Job description

Outbound Product Manager, Agentic AI / Digital Workers - IFS Loops

• Full-time

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of aglobal, diverse environment;you will be joining awinning teamwith acommitment to sustainability;and a company where we get things done so that you canmake a positive impacton the world.

We’re looking for innovative and original thinkers to work in an environment where you can#MakeYourMomentso that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We are seeking twoOutbound Product Managers (Agentic AI)who will play a key role in shaping how customers experience and adopt our Digital Workers. This is a hands‑on role for someone passionate about building the bridge between cutting‑edge LLM technology and real‑world enterprise use cases.

• Collaborate cross-functionallywith product, engineering, and go‑to‑market teams to design and deliver custom agents for enterprise customers.
• Drive the full lifecycleof agent creation — from discovery and design to testing, optimization, and deployment.
• Experiment and prototypenew agentic workflows using LLMs, APIs, and contextual data frameworks.
• Contribute to product strategyby identifying patterns, reusable capabilities, and opportunities that inform the Loops roadmap.
• Act as a customer advocate, translating real‑world needs into scalable product features and solutions.
• Balance speed and rigor— move fast to prototype but maintain high standards of reliability, safety and explainability.
• Technical Discovery & Scoping: Assess prospect’s business and technical requirements, including existing tools, workflows, data architecture, and integration needs to ensure IFS Loops can deliver against their objectives
• Process Analysis: Conduct discovery sessions on current platform capabilities, identifying and quantifying pain points while demonstrating the measurable impact of Loops’ solutions
• Custom Solution Development: Build tailored agentic workflows for prospects, lead feedback sessions, and iterate based on customer requirements to achieve optimal results
• Proof‑of‑Concept Leadership: Design and execute POC pilots that validate technical feasibility and demonstrate value through real‑world implementations
• Platform Evangelism: Collaborate directly with prospects to showcase the power of Loops Agentic platform, guiding them through evaluation and testing of integration use‑cases

We are an AI company, so you should approach your work with a growth mindset and look for ways toleverageAI to make faster, smarter decisions.

• Strong understanding ofLLMs, APIs, and agentic frameworks(LangChain, LlamaIndex, etc.).
• Hands‑on experience withprompt engineering,RAG pipelines, andintegration of AI models into applications.
• Strong analytical andcritical‑thinking skills; thrives in ambiguity and complex problem spaces.
• Ability tocommunicate clearlyacross technical and business stakeholders.
• Natural curiosity, willingness to experiment, and comfort takingcalculated risks.
• Background inproduct management, solution engineering, or applied AI developmentpreferred.

This role sits at the frontier of where product innovation meets customer success. The agents you help design will directly influence ourproduct roadmap, shapego‑to‑market narrativesand acceleration new customer acquisition.

What We’re Offering

• Salary Range: $160,000 to $175,000plusbonus potential
• Flexible paid time off, including sick and holiday
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug‑Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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