Outbound Operations Senior Manager — Multi‑Site eCommerce Launches
ID Logistics US
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Job summary
ID Logistics US is seeking a Senior Manager, Outbound Operations to guide multi-site ecommerce facilities from startup through stabilization. You will partner with site leadership nationwide to design processes, labor strategies, and execution standards, while coaching leaders to drive measurable improvements.
The role emphasizes hands-on deployment during launches, turnaround initiatives, and ongoing performance optimization, with frequent travel and reporting to the Central Build Operations
Qualifications
- 7+ years of progressive leadership in ecommerce ops.
- Experience leading large teams across multiple facilities.
- Subject matter expert in outbound operations and fulfillment.
- Proven track record of launching startups and stabilizations.
Responsibilities
- Lead startup readiness and go-live for new warehouses and fulfillment ops.
- Collaborate with site leadership to set processes, labor plans, training, and execution standards.
- Provide hands-on support during launches to ensure smooth transitions to steady-state operations.
- Drive improvements in service, productivity, quality, safety, and inventory accuracy across facilities.
Skills
Education
Tools
Job description
ID Logistics US is seeking a Senior Manager, Outbound Operations to guide multi-site ecommerce facilities from startup through stabilization. You will partner with site leadership nationwide to design processes, labor strategies, and execution standards, while coaching leaders to drive measurable improvements.
The role emphasizes hands-on deployment during launches, turnaround initiatives, and ongoing performance optimization, with frequent travel and reporting to the Central Build Operations
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