Outbound Manager - Upper Marlboro, MD

Capital Electric; Upper Marlboro (MD); On-site; USD 86,000 - 127,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Parental leave

401(k) matching

Development programs

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Job summary

Capital Electric, based in Maryland, seeks an Outbound Manager to lead outbound warehouse operations, ensuring accurate, safe, and efficient order fulfillment while meeting productivity, quality, and safety standards.

You will supervise supervisors and associates, coordinate with Inventory, Receiving, Transportation and Sales, and drive continuous improvement to reduce costs and improve service.

Qualifications

• 5+ years in a warehouse, logistics, or electrical distribution environment.
• Experience with Lean or continuous improvement methodologies (5S, Kaizen, SOP development).
• Strong leadership and team management skills with the ability to motivate and develop people.
• Strong analytical and problem-solving capabilities.
• PIT/Forklift operation (forklift, pallet jack, reach truck, order picker, etc.).

Responsibilities

• Schedule workloads, assign tasks, and monitor performance across all outbound shifts.
• Ensure efficient material flow through picking, packing, staging, and shipping areas.
• Collaborate with Inventory, Receiving, Transportation, and Sales teams to ensure seamless operations.
• Monitor outbound processes for accuracy, quality, and proper handling prior to shipment.
• Track and report productivity, order accuracy, on-time shipping performance, and error rates; identify and correct process inefficiencies.
• Support continuous improvement initiatives to reduce costs, improve service, and enhance productivity.
• Lead, train, and develop a team of supervisors, leads, and associates, ensuring clear performance expectations and accountability.
• Train associates on safety practices, equipment operation, and outbound quality standards.
• Conduct daily start-up meetings and communicate safety expectations, performance priorities, and productivity targets.
• Foster a culture of accountability, continuous improvement, teamwork, and integrity.
• Manage scheduling, timekeeping, attendance, and performance reviews.

Skills

Warehouse experience

Leadership

Analytical thinking

Lean / continuous improvement

ERP systems knowledge

Forklift operation

Tools

ERP systems

Job description

There’s a Place for You at Capital

A career at Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Outbound Manager

Position Summary

The Outbound Manager oversees all outbound warehouse operations to ensure accurate, safe, and efficient order fulfillment. This role leads outbound teams, manages daily execution, drives continuous improvement, and ensures service excellence while meeting productivity, quality, and safety standards.

Key Responsibilities

Operations

• Schedule workloads, assign tasks, and monitor performance across all outbound shifts.
• Ensure efficient material flow through picking, packing, staging, and shipping areas.
• Collaborate with Inventory, Receiving, Transportation, and Sales teams to ensure seamless operations.
• Monitor outbound processes for accuracy, quality, and proper handling prior to shipment.
• Track and report productivity, order accuracy, on-time shipping performance, and error rates; identify and correct process inefficiencies.
• Support continuous improvement initiatives to reduce costs, improve service, and enhance productivity.

Team Leadership

• Lead, train, and develop a team of supervisors, leads, and associates, ensuring clear performance expectations and accountability.
• Train associates on safety practices, equipment operation, and outbound quality standards.
• Conduct daily start-up meetings and communicate safety expectations, performance priorities, and productivity targets.
• Foster a culture of accountability, continuous improvement, teamwork, and integrity.
• Manage scheduling, timekeeping, attendance, and performance reviews.

Safety & Compliance

• Ensure all operations comply with OSHA, Sonepar safety policies, and electrical handling standards.
• Conduct routine safety audits and ensure associates consistently use required PPE.
• Coordinate with Safety and Maintenance teams on equipment inspections, incident reporting, and corrective actions.
• Maintain a clean, organized, and safe working environment.
• Ensure compliance with all company policies and regulatory requirements.

Qualifications

• Experience: 5+ years in a warehouse, logistics, or electrical distribution environment. 5 years in a supervisory role preferred.
• Working knowledge of ERP systems used for order processing, shipping transactions, and reporting.
• Experience with Lean or continuous improvement methodologies (5S, Kaizen, SOP development).
• Strong leadership and team management skills with the ability to motivate and develop people.
• Strong analytical and problem-solving capabilities.
• PIT/Forklift operation (forklift, pallet jack, reach truck, order picker, etc.).

Physical Requirements And Work Environment

• Lifting up to 50 lbs regularly, and 70 lbs occasionally.
• Warehouse environment with exposure to moderate noise, moving equipment, and varying temperatures.

Salary: $86,000 - $127,000 with bonus potential

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more at https://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Sonepar is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals.

In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations.

Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.