Outbound HEDIS Outreach Coordinator (Spanish Preferred)

Emanate Health; Covina (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Emanate Health is seeking a HEDIS Outreach Coordinator to contact beneficiaries about quality measures and survey patients. The role includes processing authorizations, ordering lab work, and scheduling with providers and radiology facilities. Local travel to provider offices is required.

Qualifications include a High School diploma or equivalent, 1 year in a clinical setting, and Spanish bilingual ability. Proficiency with Word/Excel/Access is expected.

Qualifications

• Minimum education: High School diploma or equivalent preferred.
• Bilingual in Spanish strongly preferred.
• Minimum 1 year experience in a clinical setting preferred.
• Familiarity with managed care, commercial and point of service medical care preferred.
• HEDIS experience preferred.
• Computer literate with Word, Excel, Access.

Responsibilities

• Perform outbound calls to beneficiaries regarding quality measures and surveying patients on simple health questions.
• Assist with inputting authorizations, ordering lab work, scheduling appointments with provider and radiology facilities, and collecting medical records.
• Travel to local provider offices as needed.

Skills

Outbound calls

Spanish bilingual

MS Word

MS Excel

MS Access

Clinical setting experience

Education

High School diploma

Tools

Word

Excel

Access

Job description

Emanate Health is seeking a HEDIS Outreach Coordinator to contact beneficiaries about quality measures and survey patients. The role includes processing authorizations, ordering lab work, and scheduling with providers and radiology facilities. Local travel to provider offices is required.

Qualifications include a High School diploma or equivalent, 1 year in a clinical setting, and Spanish bilingual ability. Proficiency with Word/Excel/Access is expected.