Outbound Contact Center Agent – Uncapped Commission

SmartFinancial

Columbus (OH)

On-site

USD 19,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Uncapped Commission
Comprehensive Benefits
Incentives
Training and Development
Career Growth
8 hours shifts with stable schedule
Advancement opportunities

Job summary

SmartFinancial seeks motivated Call Center Agents to join our fast-growing team in Columbus, Ohio. You will reach out to potential customers, explain insurance options, and connect leads with licensed agents, while delivering exceptional service and driving product knowledge. Compensation starts at $17/hour plus uncapped commissions.

Top performers earn $60K+ with bonuses. All shifts are 8 hours with a stable schedule after training, and we offer strong benefits and career growth within a

Qualifications

  • 200+ outbound calls daily to prospective customers to introduce products and services.
  • Develop a thorough understanding of product offerings to answer questions and guide decisions.
  • Encourage customers to receive a competitive quote from a licensed agent.
  • Use warm calling techniques to build rapport with potential clients.
  • Meet or exceed daily call quotas while delivering high-quality interactions.

Responsibilities

  • Make 200+ outbound calls daily to introduce products and services.
  • Develop a thorough understanding of product offerings to address customer inquiries.
  • Encourage customers to obtain quotes from licensed agents.
  • Engage customers with warm calling to build rapport.
  • Meet or exceed daily call quotas while ensuring high customer satisfaction.

Skills

Outbound calling
Customer engagement
Product knowledge
Quote generation
Lead transfer
Quota achievement
Local resident/commutable

Job description

SmartFinancial seeks motivated Call Center Agents to join our fast-growing team in Columbus, Ohio. You will reach out to potential customers, explain insurance options, and connect leads with licensed agents, while delivering exceptional service and driving product knowledge. Compensation starts at $17/hour plus uncapped commissions.

Top performers earn $60K+ with bonuses. All shifts are 8 hours with a stable schedule after training, and we offer strong benefits and career growth within a

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