Outbound Call Center Rep - Remote

Talentify.io; United States; Remote; Full time

Job summary

An established industry player in healthcare services is seeking a motivated individual to join their dynamic team. In this role, you will engage with clients through outbound calls, scheduling health evaluations while utilizing your strong communication and persuasive skills. Enjoy a flexible work environment with opportunities for career advancement, competitive benefits, and a supportive team culture focused on making a positive impact. If you're looking for a role that offers both personal and professional growth, this is the perfect opportunity for you!

Benefits

Medical, dental, and vision plans

Tuition reimbursement

Employee stock purchase program

Paid training

Flexible work environment

Qualifications

• 1+ year of call center experience or 2+ years of general work experience required.
• Strong communication and persuasive skills with a professional demeanor.

Responsibilities

• Conduct an average of 50 outbound calls per hour to schedule health evaluations.
• Meet daily productivity goals, including 300-400 outbound calls and setting 24 appointments.

Skills

Communication Skills

Persuasive Skills

Multitasking

Education

High School Diploma or equivalent

Tools

Auto-dialer systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

1. Starting hourly rate of $15.00, with unlimited monthly commission potential
2. Competitive benefits including medical, dental, and vision plans
3. Opportunity for career advancement through tuition reimbursement and employee stock purchase program
4. Flexible work environment with the possibility of working from home
5. Supportive team culture focused on improving lives and making a difference
6. Paid training provided to ensure success in the role

What to Expect (Job Responsibilities):

1. Conduct an average of 50 outbound calls per hour to schedule free in-home or virtual health evaluations
2. Utilize approved scripts to ensure members understand the services offered and respond to objections professionally
3. Meet daily productivity goals, including 300-400 outbound calls and setting 24 appointments
4. Adjust, reschedule, and cancel appointments as needed, maintaining communication with members and providers
5. Monitor performance metrics and report member complaints to management

What is Required (Qualifications):

1. Minimum of a High School Diploma or equivalent preferred
2. At least 1 year of call center experience or 2+ years of general work experience required
3. Experience in a high-volume outbound call center environment preferred
4. Strong communication and persuasive skills with a professional demeanor
5. Ability to adhere to a fixed daily schedule and use multiple systems simultaneously

How to Stand Out (Preferred Qualifications):

1. Experience with auto-dialer systems and scripted calls
2. Familiarity with metrics-driven environments
3. Friendly and conversational demeanor with an ability to build rapport quickly
4. Strong computer skills and the ability to multitask effectively