Outbound Area Manager

C.H. Robinson Worldwide; Plainfield, Northern (IN, KY); Hybrid; USD 53,000 - 83,000; Full time

Benefits offered by this job

Medical plans

Fertility benefits

Paid time off

401(k) match

Stock Purchase Plan

Paid parental leave

Job summary

C.H. Robinson Worldwide is seeking an Outbound Area Manager to lead warehouse operations, overseeing inbound receiving, outbound shipping, production, inventory, and quality control in a temperature-controlled facility.

You will supervise daily activities, drive safety culture, and manage staffing and performance to meet service levels and budget goals in a dynamic distribution environment.

Qualifications

• Minimum 2 years of warehouse/distribution center experience.
• Knowledge of safe warehousing practices.
• Basic computer skills.
• Manual dexterity required for operating machinery.
• Ability to lift up to 50 lbs.
• Able to work in a temperature-controlled environment (as low as 35°F).
• Preferred: High School Diploma or GED; supervisory experience.

Responsibilities

• Educate Distribution Center staff on Distribution Center Model vision, guiding principles, and strategy.
• Develop and maintain knowledge of fresh supply inventory, production processes, quality control, costs, and techniques for maximizing productivity.
• Maintain appropriate metrics evaluating operational and economic performance in receiving, shipping, inventory, production, and service levels.
• Ensure all customer service metrics are consistently met or exceeded.
• Ensure receiving, shipping, inventory and production crews deliver product within specified quality, condition, and food safety protocols.
• Operate in an efficient/cost-conscious manner to achieve budgeted objectives.
• Review all equipment preventative maintenance schedules and work orders.
• Ensure safety and sanitation schedules comply with HAACP, OSHA and Primus inspection standards.

Skills

Warehouse experience

Leadership

Safety compliance

Basic computer skills

Education

High School Diploma or GED

Job description

Outbound Area Manager

The Outbound Area Manager will be responsible for maintaining optimum productivity levels and cost of services provided to C.H. Robinson branch customers. This position will supervise all day-to-day functions of warehouse operations execution associated with inbound receiving, outbound shipping, quality control, production, maintenance, and sanitation. This position directly oversees inbound receiving, outbound shipping, production, inventory, quality, leads and their respective crews. They will work in a temperature-controlled environment (as low as 35 degrees). Monday-Thursday: 6:00am-4:30pm

DUTIES AND RESPONSIBILITIES

• Educate Distribution Center staff on Distribution Center Model vision, guiding principles, and strategy
• Develop and maintain knowledge of fresh supply inventory, production processes, quality control, costs, and techniques for maximizing productivity
• Maintain appropriate metrics evaluating operational and economic performance in the areas of receiving, shipping, inventory, production, and all service level offerings
• Ensure all customer service metrics are consistently met or exceeded
• Ensure receiving, shipping, inventory and production crews deliver product within specified quality, condition, and food safety protocols
• Operate in an efficient/cost conscious manner so that all budgeted objectives are achieved
• Review all equipment preventative maintenance schedules and work orders
• Ensure safety and sanitation schedules that ensure the facilities compliance with HAACP, OSHA and Primus Inspection Standards are completed
• Reinforce a culture of safety throughout the facility by following safety policies and procedures
• Communicate clearly and concisely with all audiences; keep others informed and listens carefully to input and feedback
• Work with Distribution Center leadership staff to execute standard operating procedures designed to ensure all facility services are accurately documented and consistently executed
• Ensure safe and efficient use and maintenance of facility equipment
• Reinforce safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA and Food Safety standards
• Monitor supplies, packaging, and raw materials needed to operate business on daily basis
• Identify areas for improvement and make recommendations, including using metrics to identify areas for improvement
• Root cause problem solving to drive process improvement
• Team Leadership: Ensure distribution center crews operate in an efficient, productive, accurate and professional
• Maintain proper staffing levels, staff schedules, oversee hourly staff training;
• Plan needs based on projected projects and volume;
• Deliver timely performance feedback and corrective suggestions/actions to both staff and customer account teams
• Maintain a constant presence in the work area to support and lead warehouse staff;
• Provide a safe work environment for all areas of operations; develop and maintain a positive and collaborative work environment
• Ensure integrity and discretion when handling sensitive and confidential information
• Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent
• Support the annual merit and equity programs for assigned team to align compensation with performance results
• Outline employee role accountabilities and expectations; manages performance to drive the right behaviors and improve results and provides useful real-time coaching, development activities and stretch assignments; supports employees with problem resolution
• Develop people to meet both their career goals and the organization’s goals
• Encourage employee feedback through formal and informal channels.
• Work with next level manager to acknowledge and take action on feedback to drive a trusting culture of open two-way communication, inclusivity, collaboration and continuous improvement
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required: Must be at least 18 years old Minimum 2 years of experience in a warehouse, distribution center, and/or manufacturing operations environment Knowledge of efficient and safe warehousing practices Basic computer skills Manual dexterity required for operating machinery Ability to occasionally lift up to 50lbs Ability to work all day in a temperature-controlled environment (as low as 35 degrees)

Preferred: High School Diploma or GED Previous supervisory experience Ability to interact effectively with all levels of the organization Proven ability to effectively communicate information and/or instructions Delivers detail oriented, accurate and organized results under pressure Demonstrates the desire to operate in an entrepreneurial, multi-task environment Values a diverse and inclusive work environment

Compensation

Compensation Range $52,500.00 - $83,100.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com.