Outage Management Systems Engineer (Power Grids)

Aspen Technology, Inc.; Kentucky; On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package including PTO/health/

Retirement plan

Job summary

AspenTech seeks talented application engineers to design, build, configure, test, and deliver ADMS/OMS solutions for utilities worldwide. You will work with customers and engineers to implement comprehensive grid systems and enable efficient operations.

The role emphasizes hands-on system builds, training, testing, and cross-domain collaboration, with opportunities to lead workshops and travel up to 20% to customer sites.

Qualifications

• Bachelor’s degree in applications engineering, software engineering, computer engineering, or a related field.
• 4+ years of application engineering experience.
• Ability to travel up to 20%.
• Strong understanding of general computer operations, including file systems, navigation, and system settings.
• Familiarity with Windows and Linux operating systems.
• Basic understanding of remote system access.
• Experience with configuration files and navigating servers.
• Ability to collect and analyze data to identify software defects.
• Ability to distinguish between configuration issues and development bugs and submit detailed defect reports.
• Strong attention to detail and ability to maintain consistent configuration across multiple servers.
• Ability to independently troubleshoot and resolve technical issues.
• Ability to translate complex technical problems into clear, customer‑friendly explanations.
• Ability to identify root causes and communicate solutions without unnecessary technical detail.
• Ability to translate customer requirements into system configuration.
• Knowledge of SQL Server and MongoDB preferred.
• Understanding of, or experience with, OMS or ADMS preferred.

Responsibilities

• Develop and execute system build plans that account for software architecture, information security, and hardware deployment.
• Work closely with customers to understand operational needs and provide training and configuration support.
• Perform system and acceptance testing with customers.
• Develop scripts and middleware solutions for third‑party integrations.
• Troubleshoot complex issues and collaborate with technical experts across domains.
• Lead customer workshops.
• Travel to customer sites to deliver, test, and integrate systems.

Skills

Data analysis

Troubleshooting

Customer workshops

Root cause analysis

Configuration translation

Communication

Education

Bachelor’s degree in applications engineering, software engineering, computer engineering, or a related field

Tools

Windows

Linux

Remote access

Configuration files

Servers

Job description

AspenTech seeks talented application engineers to design, build, configure, test, and deliver ADMS/OMS solutions for utilities worldwide. You will work with customers and engineers to implement comprehensive grid systems and enable efficient operations.

The role emphasizes hands-on system builds, training, testing, and cross-domain collaboration, with opportunities to lead workshops and travel up to 20% to customer sites.