Описание
Accor Tech & Digital is the driving force behind technology, digital solutions, and transformation across the Group. Our 5,000 talented professionals are committed to delivering the best digital and technology experiences to our customers, hotels, and teams in 110 countries, while helping shape the future of hospitality. Accor Tech & Digital: where intelligence is human first.
Задачи
- The OTA Account Executive aims to implement a strategic action plan with a focus on driving sustainable growth for Accor and Hotels.
- To do so, the action plan should contribute to diversification of the channel mix, increased visibility on OTAS, control of the distribution cost and protect the value of our web direct & loyalty program.
- He/ She is working closely with the different Accor Business Units, and in particular with the local e-commerce or account managers who are his/her relays in their dedicated regions.
- Construction of a clear action plan to reach targets
- Regular follow-up of the KPIs to challenge stakeholders
- Work closely with the hubs/divisions in their local account management & action plan implementation
- Negotiate strong and relevant marketing plans with the objective to increase Accor brand awareness
- Organize regular quarterly business review with Sales & technical teams
- Coordination with local OTA Teams (E-commerce & Sales)
- Co-design of action plans to support the business development strategy
- Exchange with local account managers on the identification of opportunities with local players
- Regular communication regarding OTA partnership updates
- Training on tools & new processes 360° expertise
- Build business case for technology evolution
- Project management on technology-related improvements with digital experts
- Regular meetings with legal department (existing and new partners contracting, tax management)
- Provide feedback on performance toward sales performance & BI teams
- Conduct transversal project with loyalty and web direct teams
- Ad-Hoc project management
Требования
- Master degree
- Past experience on Online Travel Agencies, E-Commerce, or travel-related industry
- Past experience in multi-interlocutor and multi-cultural contracts
- Relevant E-Commerce, Sales or Revenue Management expertise with experience in building strong relationship with local teams and online partners
- Execute an action plan for a portfolio of strategic accounts
- Strong analytical skills and mindset
- Fluent in English & French
- Curious about other cultures
- Have a strong team spirit
- Ability to federate internally with the different departments
- High Conviction approach
- Ability to establish a strong partnership relationship with customers
- Embody the group's values
- Multi topic knowledge and interest (negotiation, commercial, legal, connectivity)
Additional Information
And what about our commitments? To the world Accor is committed to the world around us, with a strong employer culture focused on developing our 300,000 talents. We take a continuous improvement approach to reducing the environmental impact of digital technology across all our projects.
In practice, at Accor Tech & Digital: Remote work in France and flexible working options: work from home, from our offices, or even from our hotels and coworking spaces. Every Wednesday afternoon, dedicate your time to deep work and your personal development. Work in a multicultural, English-speaking environment.
Continuous improvement & training: hackathons, outstanding technology partnerships, dedicated talent management, and our dedicated learning platform, Digitech Academy, with certifications.
Benefits
- Heartist® programme: preferential rates and flash offers for unforgettable stays and experiences at all Accor properties and with our partners worldwide.
- Heartist® for good volunteering programme: 1 day off per year to volunteer for a charity of your choice.
- A works council (CSE) that helps fund your cultural and sports activities.
- Sustainable mobility allowance of up to €600 for using a "green" means of transport, or 75% of your Navigo pass covered.
- €11 meal vouchers.
- Mandatory health insurance, 50% funded by Accor, with no additional cost to cover your dependants.
- Not to mention attractive working conditions, with collaborative workspaces, restaurants, games and sports areas.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities and professional backgrounds.
We adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender,