OT Platform Integration Engineer — Operational Readiness

EY; Jacksonville (FL); Hybrid; USD 145,000 - 266,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

EY is seeking a Platform Integration Engineer – OT to support operational integration, readiness, control and evidence follow-through, platform onboarding validation, and stabilization activities for OT environments.

The role serves as an operations-facing integration resource that helps ensure OT assets, platforms, monitoring, documentation, support records, risk items, and operational readiness activities are identified, tracked, coordinated, and completed.

Qualifications

• Bachelor's degree in Information Technology, Cybersecurity, Engineering, Computer Science, or equivalent experience preferred.
• 6+ years of experience in infrastructure, cybersecurity, networking, operational technology, platform integration, operations readiness, or technical delivery roles.
• Experience supporting operational readiness, service transition, post-implementation stabilization, compliance readiness, or operations enablement activities.
• Working knowledge of OT environments, site infrastructure, segmentation, firewalls, secure connectivity, monitoring platforms, or industrial systems.
• Ability to coordinate technical work across operations, architecture, cybersecurity, engineering, vendor, and site teams.
• Strong documentation, tracking, communication, problem-solving, and stakeholder management skills.

Responsibilities

• Validate that OT environments are supportable and operationally ready after implementation or transition activities.
• Track and coordinate closure of readiness findings, support gaps, open items, and integration dependencies.
• Assist operations with aligning transitioned assets, platforms, monitoring, documentation, and support records with the required operating model.
• Coordinate with engineering, cybersecurity, site, vendor, and operations teams when post-transition remediation or clarification is required.
• Assist with collecting, organizing, validating, and maintaining control evidence and readiness artifacts.
• Support closure of control validation items, remediation actions, exception documentation, and operational readiness gaps.
• Coordinate with cybersecurity, architecture, operations, and site stakeholders to obtain missing information required for control reviews or operational acceptance.
• Track dependencies and evidence needs through completion.
• Validate that OT assets, site infrastructure, and security components are represented in appropriate monitoring, visibility, and operational support workflows.
• Support follow-up activities related to alerting, platform health, asset visibility, telemetry, and operational monitoring.
• Coordinate with platform owners and operations teams to close monitoring or support integration gaps.
• Confirm monitoring and escalation expectations are documented and understood by support teams.
• Coordinate completion and validation of runbooks, support notes, asset records, diagrams, connectivity information, and operational support instructions.
• Identify documentation gaps affecting supportability, audit readiness, or operational ownership.
• Work with delivery, site, and operations teams to reconcile as-built information with operational records.
• Ensure documentation updates are reflected in the appropriate repositories or operational systems of record.
• Support tracking of risks, exceptions, remediation actions, and operational defects.
• Coordinate technical input from architecture, cybersecurity, delivery, site, and operations teams to support issue resolution.
• Escalate unresolved or high-impact operational readiness risks through appropriate channels.
• Help ensure risk and remediation decisions are documented and traceable.
• Assist operations teams with understanding support requirements, escalation paths, known issues, and operational considerations for OT environments.
• Validate that support teams have the information needed to triage incidents, manage changes, and support monitoring or platform issues.
• Support development or refinement of operational runbooks and repeatable support patterns.
• Participate in lessons‑learned activities to improve readiness and supportability practices.

Education

Bachelor's degree in Information Technology, Cybersecurity, Engineering, Computer Science, or equivalent experience preferred.

Job description

EY is seeking a Platform Integration Engineer – OT to support operational integration, readiness, control and evidence follow-through, platform onboarding validation, and stabilization activities for OT environments.

The role serves as an operations-facing integration resource that helps ensure OT assets, platforms, monitoring, documentation, support records, risk items, and operational readiness activities are identified, tracked, coordinated, and completed.