OT Infrastructure Specialist

Nsc Global; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

NSC Global is seeking an OT Infrastructure Specialist to manage OT computing hardware, server platforms, and industrial networks in GMP-regulated facilities. This role requires 100% on-site presence across plant environments.

You will perform hands-on rack installations, cabling, network connectivity troubleshooting, software patching (WSUS/offline), and backup/DR operations to sustain continuous production.

Qualifications

• Experience in OT hardware in GMP/GxP environments.
• On-site work in manufacturing facilities required.
• Strong skills in server, virtualization, and industrial network setup.

Responsibilities

• Hardware & server management: install, configure, and maintain physical servers and rack infrastructure.
• Industrial network infrastructure: deploy and troubleshoot switches, firewalls, and VLANs.
• GxP patch & change management: implement offline patches and WSUS within GMP controls.
• Backup & recovery: manage OT backup/restore using Veeam or Backup Exec.
• Asset & security management: maintain site security and asset records.
• Incident management: provide on-site response to hardware/network failures.

Skills

VMware vSphere

Windows Server

Hyper-V

Industrial networking

GxP patch mgmt

Incident response

Asset security

Tools

WSUS

Veeam

Backup Exec

Cisco switches

Ruggedcom

Hirschmann

Job description

Overview

NSC Global is seeking an OT Infrastructure Specialist to manage and support operational technology (OT) computing hardware, server platforms, and industrial networking environments. This position requires 100% on-site presence across manufacturing facilities, control rooms, and server rooms located within GMP-regulated buildings.

You will be responsible for hands-on rack installations, physical cabling, network connectivity troubleshooting, hardware lifecycle management, and rapid incident response to maintain continuous, high-availability production environments.

Responsibilities

• Hardware & Server Management: Install, configure, and maintain physical servers, rack infrastructure, compute hardware, and virtualized environments (VMware vSphere, Hyper-V, Windows Server).

• Industrial Networking: Deploy and manage industrial network equipment—including managed switches, firewalls, patch panels, and VLAN configurations—using platforms such as Cisco, Hirschmann, and Ruggedcom.

• GxP Patch Management: Execute OT patch management and OS maintenance using WSUS and offline patching strategies tailored to GxP-validated live production systems.

• Backup & Disaster Recovery: Oversee backup and recovery operations for critical manufacturing systems using platforms such as Veeam and Backup Exec to ensure business continuity.

• Asset & Physical Security Management: Maintain physical security standards and asset management protocols across manufacturing control rooms, server rooms, and floor nodes.

• Incident Response: Provide immediate, on-site troubleshooting and remediation during OT infrastructure failures to minimize downtime in live manufacturing lines.

Qualifications

Technical Qualifications & Skills

• Server & Virtualization: Strong proficiency in VMware vSphere, Microsoft Hyper-V, and Windows Server administration in an industrial setting.

• Industrial Network Infrastructure: Hands-on experience configuring and troubleshooting managed switches, firewalls, and VLANs (Cisco, Hirschmann, Ruggedcom).

GxP Patch & Change Management: Knowledge of offline patching strategies, WSUS deployment, and strict change control within GxP/GMP-validated environments.

• Backup & Recovery Systems: Experience implementing and managing enterprise backup solutions like Veeam or Veritas Backup Exec for OT systems.

• Hardware Lifecycle Management: Skilled in server procurement support, rack deployment, physical cabling/patching, and safe hardware decommissioning.

• Incident Management: Demonstrated ability to respond calmly and effectively to high-priority hardware or network failures in live production environments.

Site & Work Requirements

• On-Site Physical Access: Must be physically present on-site to perform hardware maintenance, physical cable management, and switch configuration inside plant server rooms and control centers. Remote work is not applicable for this position.

• GMP Access & Clearance: Ability to comply with site security rules, physical access requirements, and gowning protocols in GMP-regulated zones.