OT Cybersecurity & Patch Support Technician

NES Fircroft; Port Arthur (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

NES Fircroft in the United States is seeking an OT Contract Support Technician to provide hands-on support for cybersecurity, patching, compliance, and hardware lifecycle activities within a complex industrial environment.

You will work with OT systems, support security initiatives, and help maintain reliable and compliant OT infrastructure, delivering timely patching, incident response assistance, and routine IT/OT troubleshooting.

Qualifications

• Minimum 2 years of desktop support in Microsoft environments.
• Experience with Windows OS and endpoint technologies.
• Exposure to OT/industrial environments.
• Understanding of DCS or related industrial technologies.
• Strong problem-solving and communication skills.
• Familiarity with automation and information system standards.

Responsibilities

• Support antivirus deployment and patch management across OT assets.
• Assist cybersecurity compliance reporting, metrics, and security initiatives.
• Execute security patches and antivirus updates on OT systems and endpoints.
• Support hardware refresh and hardware lifecycle projects.
• Provide first-level technical support for OT users and systems.
• Assist workstation imaging, configuration management, and system hardening.
• Support backup and recovery activities for OT assets.
• Coordinate electronic waste disposal and asset retirement processes.
• Utilize ticketing systems to track, schedule, and complete work assignments.
• Partner with cybersecurity teams to evaluate and remediate vulnerabilities.
• Provide occasional after-hours support as required.
• Assist other OT disciplines and teams as workload demands evolve.

Skills

Windows OS

Endpoint security

Patch management

OT networking basics

Troubleshooting

Job description

NES Fircroft in the United States is seeking an OT Contract Support Technician to provide hands-on support for cybersecurity, patching, compliance, and hardware lifecycle activities within a complex industrial environment.

You will work with OT systems, support security initiatives, and help maintain reliable and compliant OT infrastructure, delivering timely patching, incident response assistance, and routine IT/OT troubleshooting.