Ostra | Host

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Host for their restaurant at Omni La Mansion del Rio in San Antonio. The role involves greeting guests, managing seating arrangements, and providing exceptional customer service in a dynamic work environment. Ideal candidates will possess strong communication skills and relevant training certifications.

Qualifications

• Commitment to exceptional customer service.
• Strong verbal and written communication skills.
• Prior host experience preferred.

Responsibilities

• Greet guests with a pleasant smile and superior customer service.
• Seat guests and maintain dining room safety and well-being.
• Assist servers and monitor dining room service.

Skills

Customer Service

Communication

Education

Alcohol Training Certification (TABC)

Food Handlers Training Certification

Job description

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

Summary: To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants, and to greet and seat guests.

Responsibilities

Responsibilities:

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations in accordance to MOS standards and/or Forbes standards
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell
• Assist service operations
• Must have full familiarity with menus

Qualifications

Requirements:

• Be committed to providing exceptional customer service
• Must have strong verbal and written communication skill
• Prior host experience preferred
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Flexible Scheduling to include nights, weekends, and holidays
• Must have alcohol training certification (TABC) and food handlers training certification

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].