OST Technician

Jones Lang LaSalle Incorporated; Plano (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an on-site Meeting and Events Support Specialist in Plano, TX. You will manage end-to-end execution of 8–12+ daily events during peak periods and ensure flawless AV, room configurations, and vendor coordination.

You’ll conduct pre-event checks, troubleshoot technology in real-time, and maintain conference spaces with Horizon Hall configurations and Teams Panels. The role emphasizes collaboration with cross-functional teams and proactive problem-solving.

Qualifications

• 2+ years of experience in event support, meeting services, or AV operations in a corporate or hospitality environment.
• Strong technical aptitude with demonstrated ability to troubleshoot audio-visual equipment, video conferencing systems, and meeting room technology.
• Excellent attention to detail with ability to manage multiple concurrent events and prioritize tasks in a fast-paced environment.
• Proven communication and interpersonal skills with ability to coordinate effectively with diverse teams, vendors, and stakeholders.
• Flexibility to work peak event days (Tue–Thu) and adapt to changing schedules based on event demands.
• Physical ability to perform table setup/breakdown, move equipment, and remain on your feet for extended periods during events.

Responsibilities

• Conduct 30-minute pre-event checks of meeting spaces to verify setup accuracy and ensure rooms are event-ready.
• Coordinate meeting crew crossovers to demonstrate camera angles, mic usage, and space connectivity.
• Provide on-site audio-visual support for events, from tech checks to extended support for high-profile events.
• Manage table setup and breakdown for 10–15+ catering events and pop-up activations.
• Perform regular meeting space and conference room audits, testing all equipment functionality.
• Plan daily operations and maintain Planon ticketing system by coordinating crews and updating tickets.
• Support dress rehearsals and dry runs for local and cross-campus events.
• Escort vendors for non-technical supervision and coordinate special audio requests.
• Conduct monthly AED audits and assist with space audits and project requests.

Skills

Event support

AV troubleshooting

Project coordination

Vendor coordination

Communication

Attention to detail

Flexible schedule

Tools

Planon

Video walls

Teams Panels

Job description

# **Meeting and Events Support Specialist** ## **What this job involves:**As a Meeting and Events Support Specialist at JLL, you'll be at the heart of creating seamless, high-impact experiences for our clients and internal teams. This role involves managing the end-to-end execution of 8-12+ daily events during peak periods, ensuring every detail—from room configurations and technology setups to audio-visual support and vendor coordination—runs flawlessly. You'll conduct pre-event checks, coordinate with meeting crews, troubleshoot technology in real-time, and maintain our state-of-the-art conference spaces and equipment. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and in this role, you'll play a vital part in delivering exceptional workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to cutting-edge event technology and collaborative problem-solving. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work closely with cross-functional teams to bring events to life. ## **What your day-to-day will look like:*** Conduct 30-minute pre-event checks of meeting spaces to verify setup accuracy, ensure technology systems (including video walls) are functioning properly, and confirm rooms are event-ready* Coordinate meeting crew crossovers to demonstrate camera angles, microphone usage, space connectivity, and answer technical questions to ensure successful event execution* Provide on-site audio-visual support for events, ranging from 30-minute tech checks to extended support for multi-presenter or high-profile events requiring continuous assistance* Manage table setup and breakdown for approximately 10-15+ catering events, pop-up activations, and special requests throughout the week* Perform regular meeting space and conference room audits, testing all equipment functionality with primary focus on Horizon Hall, configurable spaces, and rooms with Teams Panels* Plan daily operations and maintain Planon ticketing system by reaching out to crews, clarifying gaps or questions, updating ticket status, and coordinating team assignments* Support dress rehearsals and dry runs for local and cross-campus events, ensuring all technical elements are tested and optimized before go-live* Escort vendors as needed for non-technical supervision requirements and coordinate special event audio requests through the ticketing system* Conduct monthly AED audits and support miscellaneous operational tasks including box moves, space audits, and one-off project requests ## **Required qualifications:*** 2+ years of experience in event support, meeting services, or audio-visual operations in a corporate or hospitality environment* Strong technical aptitude with demonstrated ability to troubleshoot audio-visual equipment, video conferencing systems, and meeting room technology* Excellent attention to detail with ability to manage multiple concurrent events and prioritize tasks in a fast-paced environment* Proven communication and interpersonal skills with ability to coordinate effectively with diverse teams, vendors, and stakeholders* Flexibility to work peak event days (Tuesday through Thursday) and adapt to changing schedules based on event demands* Physical ability to perform table setup/breakdown, move equipment, and remain on your feet for extended periods during events ## **Preferred qualifications:*** Experience with Microsoft Teams Panels, video wall systems, and enterprise-level conferencing technology platforms* Familiarity with workplace management systems such as Planon or similar ticketing and space management software* Background in corporate real estate, facility management, or workplace services within a professional office environment* Certification or training in audio-visual technology, event management, or related technical disciplines* Experience supporting high-profile executive events or large-scale corporate meetings requiring heightened attention to detailThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Location:**On-site –Plano, TX If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!