Workplace Experience & Events Coordinator

JLL; Morrisville (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical, Dental & Vision coverage

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Workplace Experience and Event Coordinator in Morrisville, NC. This role will manage internal meetings, events, and AV support, interfacing across hospitality, technology, and relationship management.

You will partner with business units and executives to plan, execute, and optimize events, ensuring exceptional customer experiences and seamless on-site operations within the Facilities Management team.

Qualifications

• HS diploma or GED required.
• 1–3 years in event planning, hospitality, or related field.
• Excellent time management and professional communication across all levels.
• Exceptional customer service and hospitality mindset.
• Strong ability to multitask with meticulous attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Flexibility to modify schedule to support client events.

Responsibilities

• Establish and maintain relationships with client business units for on-site meetings and events.
• Manage high-profile meetings with executive participation, including planning and AV coordination.
• Consult with business units and assistants to determine event requirements (space, tech, catering).
• Oversee conference room calendar and scheduling for recurring meetings.
• Coordinate large site event spaces and external vendors for furniture setup.
• Provide on-site meeting support and high-quality service during events.
• Gather feedback to drive continuous improvement in service delivery.
• Collaborate with cross-functional teams to drive efficiencies.

Skills

Time management

Communication skills

Customer service

Detail oriented

Multitasking

Microsoft Office

Education

HS diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office Suite (Excel/Word/PowerPoint/Visio/Outlook)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Experience and Event Coordinator - JLL

What this job involves:

As a Workplace Experience and Event Coordinator at JLL, you'll play a key strategic role in managing all aspects of internal meetings, events, and AV support that bring our client's workplace to life. This position sits at the intersection of hospitality, technology, and relationship management—you'll be the go-to person who elevates the customer experience through exceptional service, proactive communication, and meticulous attention to detail. Working as part of the Facilities Management team, you'll build strong partnerships with business units across the organization, managing everything from executive-level meetings to day-to-day conference room operations. At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and in this role, you'll be instrumental in ensuring every meeting and event reflects that commitment. You'll engage in a culture of continuous improvement and innovation, leveraging business intelligence and best practices to drive efficiencies while delivering the high-touch, hospitality-focused service that sets JLL apart.

What your day-to-day will look like:

• Establish and maintain strong relationships with client business units to build trust, understand their unique needs, and consistently exceed expectations for on-site meetings and events
• Manage high-profile meetings and events with senior executive participation, including detailed project planning, AV coordination, and seamless on-site execution
• Consult with business units, executive assistants, and employees to determine event requirements including space selection, physical setup, technical and AV needs, and catering support
• Oversee the conference room calendar and coordinate scheduling based on event requirements, ensuring disciplined planning of recurring meetings and optimal resource allocation
• Manages meeting and event scheduling for large site event spaces and coordination of external vendor responsible for furniture set-ups.
• Provide on-site meeting support and deliver high standards of care during events by anticipating needs and resolving issues quickly and efficiently
• Coordinate feedback from business line stakeholders and attendees to integrate insights into continuous improvement efforts that enhance service delivery
• Collaborate with cross-functional teams and leverage new tools, best practices, and innovative ideas to drive operational efficiencies and elevate the overall client experience

Required qualifications:

• HS diploma or GED
• 1-3 years of experience in event planning, hospitality, corporate event management, or related field
• Excellent time management and verbal/written communication skills with the ability to communicate professionally across all organizational levels
• Exceptional customer service skills with a genuine passion for hospitality and creating outstanding experiences
• Strong ability to multi-task with meticulous attention to detail in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook)
• Flexibility to modify schedule to provide support for client events and meetings as needed

Preferred qualifications:

• Bachelor's degree or proven experience as an event planner or organizer
• Experience working in a service provider or corporate workplace environment
• Experience working with C-suite executives and senior leadership teams
• Ability to remain calm under pressure and resolve problems efficiently and quickly

Schedule: M-F 8AM-5PM

Location: Morrisville, NC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site - Morrisville, NC

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.