OSP Operations Supervisor & Vendor Liaison

SIG SAUER Careers; Rochester (NH); On-site; USD 60,000 - 90,000; Full time

Job summary

SIG SAUER, Inc. is seeking a Supervisor, OSP to oversee day-to-day outsourcing operations, ensure timely vendor-delivered products, and manage a small team.

This role requires experience in Operations or Supply Chain within manufacturing or warehouse settings, with a focus on cross-functional collaboration and process improvements. The position involves coordinating with vendors and internal teams, implementing safety and ISO procedures, and driving cost-effective logistics.

Qualifications

• 3-5 years of Operations or Supply Chain experience in a manufacturing or warehouse setting.
• 1-2 years of experience in leading a team is required.
• Ability to apply problem-solving, organization, and communication skills to effectively manage daily operations and resolve issues.

Responsibilities

• Collaborate with vendors to optimize inventory levels, minimizing excess stock while ensuring timely material availability.
• Support the development of vendor performance metrics to evaluate quality, timeliness, and cost-effectiveness.
• Monitor and report on KPIs related to vendor performance and logistics operations.
• Coordinate with the Manager, Domestic Logistics to manage and schedule the flow of goods with OSP vendors.
• Assist in streamlining delivery processes to reduce lead times and support efficient transfer of goods to and from the warehouse.
• Work closely with cross-functional teams, including production and quality control, to support workflow and ensure operational efficiency.
• Support vendor relationship management by assisting with performance evaluations, addressing issues, and proactively engaging to meet quality, cost and delivery standards.
• Assist in identifying cost-saving opportunities with vendor management by analyzing trends and engaging with vendors.
• Ensure all vendor interactions and logistics operations comply with OSHA, EPA and other regulatory standards.
• Interview, select and properly train new hires.
• Provide coaching and mentoring to employees. Communicate with employees regarding career progression and through these discussions identify opportunities to develop future leaders of the organization.
• Address employee concerns in a fair and efficient manner.
• Provide clear and consistent feedback to all employees in a timely manner, documenting performance, and recognizing and rewarding employees for striving for excellence.
• Maintain communication between employees and leadership to ensure procedures and policies are well understood.
• Implement process improvements that enhance efficiency and reduce costs within the warehouse.
• Participate on problem solving teams for driving to root cause of internal and external quality failures, particularly related to prevention of customer escapes.
• Participate in 5S workplace organizational activities and maintain the area in good working order through sustainment activities, including requests for maintenance when needed for both personal space and multi-use department spaces.
• Must follow all required Safety and ISO procedures.
• Miscellaneous duties as assigned.

Skills

Problem solving

Team leadership

Communication

Vendor partnerships

Cross-functional collaboration

Microsoft Word

Microsoft Excel

PowerPoint

ERP systems

Vendor management

Education

Associate’s degree in Supply Chain Management

High School diploma

Tools

ERP systems

Vendor management systems

Job description

SIG SAUER, Inc. is seeking a Supervisor, OSP to oversee day-to-day outsourcing operations, ensure timely vendor-delivered products, and manage a small team.

This role requires experience in Operations or Supply Chain within manufacturing or warehouse settings, with a focus on cross-functional collaboration and process improvements. The position involves coordinating with vendors and internal teams, implementing safety and ISO procedures, and driving cost-effective logistics.