OSD Support Services

Alpha Omega; Vienna (VA); On-site; USD 75,000 - 113,785; Full time

Benefits offered by this job

PTO including paid parental leave

Health and Dental Insurance

401(k) plan with matching

Annual Tuition Reimbursement

Job summary

A federal IT solutions provider is seeking an OSD Support Services professional to manage custom Operating System Deployment solutions. The role entails creating OSD Task Sequences, providing technical support, and ensuring systems are operational. Candidates should have a BS degree in IT and at least 3 years of relevant experience, ideally with a CompTIA Security+ certification. This role offers a salary range of $75,000 - $113,785 and includes comprehensive benefits like health insurance, PTO, and a 401(k) plan.

Qualifications

• 3+ years of relevant experience required.
• CompTIA Security+ or similar certification preferred.

Responsibilities

• Create custom OSD Task Sequences utilizing Microsoft technologies.
• Provide technical support for OSD related issues.
• Manage ITC environment and ensure system performance.

Skills

Microsoft scripting technologies

PowerShell

VBScript

WMI

XML

troubleshooting

project management

Education

BS degree in Information Technology

Tools

MECM OSD

ITC environment

Job description

Job Title: OSD Support Services Clearance Required: Secret Work Location: Onsite, San Antonio, TX

Key Responsibilities:

• Create custom enterprise level Operating System Deployment (OSD) Task Sequences utilizing Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML for captured images.
• Assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise.
• Provide a report on results. Provide enterprise administrators with current drivers for assigned hardware within the OSD process for both on‑premise and MED365 Cloud environments. Ensure appropriate drivers are used for assigned hardware.
• Add, distribute, and install images.
• Provide senior level technical support for troubleshooting of OSD related issues for both on‑premise and MED365 Cloud environments.
• Send notification to customers and groups prior to and after implemented requests or modifications.
• Manage and operate the on‑premise ITC environment, ensuring system performance and availability requirements are met.
• Develop ITC processes for establishing testing environments.
• Ensure changes are not implemented in ITC environments without appropriate approvals and documentation.
• Resolve ITC incidents and problems.
• All other duties as assigned.

Required Qualifications:

Education:

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution

Experience/Skills:

• 3+ years of relevant experience

Certification(s):

• CompTIA Security+ or similar (Cloud+ or GICSP or SSCP or GSEC)

Salary and Benefit Information:

The likely salary range for this position is $75,000 - $113,785. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth inthe company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high‑impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank‑you for their impact.

Our Company:

Alpha Omega is an award‑winning Federal IT solutions provider dedicated to delivering mission‑enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity.

We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well‑being of future generations:

• National Security – Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State.
• Federal Financial – We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC).
• Healthcare – Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA).
• Space & Science – We leverage technology to advance agricultural sustainability, secure our nation’s food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.