Osceola Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Osceola (AR); On-site; USD 38,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Osceola, AR seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio contact with responding crews.

This role requires clear communication, accuracy, and ability to follow procedures under pressure. Evening, overnight, weekend, and holiday shifts may be required as incidents arise, with ongoing training and certification opportunities.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer systems

Maps

Team coordination

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Osceola, AR seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio contact with responding crews.

This role requires clear communication, accuracy, and ability to follow procedures under pressure. Evening, overnight, weekend, and holiday shifts may be required as incidents arise, with ongoing training and certification opportunities.