Fire Dispatcher: 24/7 Critical Incident Support

Emergency Telecommunicator Services; Ozark (AR); On-site; USD 36,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Ozark is seeking a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain clear communication with responding crews.

The role requires organized information handling, radio communication, and adherence to established response plans. Some assignments may require fire dispatch or EMS training and certification.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Ozark is seeking a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain clear communication with responding crews.

The role requires organized information handling, radio communication, and adherence to established response plans. Some assignments may require fire dispatch or EMS training and certification.