Orthotics & Prosthetics Admin Specialist

HealthPartners; BLOOMINGTON (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Park Nicollet is seeking an Orthotic and Prosthetic Specialist to support patient care across multiple locations, including Bloomington. The role combines front desk responsibilities with clinical support, ensuring proper documentation and smooth insurance processes.

The ideal candidate will have strong customer service skills, proficiency in Windows-based tools, and an understanding of care for patients with orthotics and prosthetics needs.

Qualifications

• Must have strong customer service skills and ability to multi-task.
• Must communicate clearly and maintain telephone etiquette.
• Proficient with basic Windows, Excel, and Outlook applications.
• Understanding age-related growth and development to ensure patient safety.

Responsibilities

• Perform front desk duties: scheduling, prior authorization, and insurance verification.
• Process orders for home medical supplies and equipment.
• Maintain accurate patient documentation and files.
• Collaborate with Purchasing Supervisor on supply chain initiatives.

Skills

Customer service

Multi-tasking

Verbal communication

Telephone etiquette

Problem solving

Independent worker

Windows

Excel

Outlook

Age-related growth and development

Education

Associate degree in related field

Licensed Practical Nursing program

Certified Nursing Assistant (CNA)

Tools

Microsoft Excel

Microsoft Outlook

Windows OS

Job description

Park Nicollet is seeking an Orthotic and Prosthetic Specialist to support patient care across multiple locations, including Bloomington. The role combines front desk responsibilities with clinical support, ensuring proper documentation and smooth insurance processes.

The ideal candidate will have strong customer service skills, proficiency in Windows-based tools, and an understanding of care for patients with orthotics and prosthetics needs.