Orthotic Technician Driver

AdaptHealth; Akron (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

AdaptHealth in Akron, OH is seeking an Orthotic Technician to provide on-site customer service and assist certified practitioners with fitting based on physician prescriptions. The role emphasizes patient advocacy, education, and ensuring comfort and proper device use.

Responsibilities include evaluating patient needs under supervision, assisting with fittings, documenting notes, and delivering equipment to patients while complying with company policies and regulations.

Qualifications

• 1 year of experience providing customer services in a HME/healthcare setting, medical office, sports rehab, fitness, or retail environment.
• Valid and unrestricted driver’s license from state of residence.

Responsibilities

• Supports and collaborates with orthotic practitioners in evaluating patient needs.
• Under supervision, examines patient needs to meet physician prescription.
• Performs fitting and minor device modifications under supervision.
• Assists orthotic fitters in evaluating devices for fit, function and quality.
• Instructs patients in use of prescribed devices.
• Maintains patient records with detailed clinical notes.
• Delivers orthotic equipment on time to various locations.
• Cares for braces, prostheses, bandages and other devices as required.
• Carries out treatment using rehabilitation equipment as instructed.

Skills

Customer service

Education

High school diploma or equivalent

Job description

AdaptHealth Opportunity – Apply Today!

At AdaptHealth, we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply; we would love to hear from you.

Orthotic Technician

The Orthotic Technician is not certified and provides on-site customer service and assists certified practitioners with orthotic fitting based on prescribed treatments and recommendations made by the physician. The Orthotic Technician supports Orthotic Fitters as needed and delivers equipment as instructed. The role focuses on helping clients receive the best care, acting as an advocate by building rapport, supporting, reassuring, and educating clients throughout every interaction.

Job Duties

• Supports and collaborates with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services
• Under the supervision of a certified practitioner, examines and evaluates patient’s needs in relation to disease and functional loss to meet physician prescription
• Performs fitting and executes minor modifications under the direct supervision of an Orthotic Fitter or Physician as needed
• Assists Orthotic Fitters in evaluating orthotic devices on patients, adjusting to assure fit, function, medical efficacy, and quality of work
• Instructs patients in use of prescribed devices
• Identifies and reconciles issues/problems to ensure patient satisfaction with devices provided
• Under supervision of an Orthotic Fitter or Manager carries out treatment utilizing rehabilitation equipment for which the technician has received adequate instruction and demonstrated competency; cares for braces, prostheses, bandages, and other assistive devices as required
• Assumes on‑call responsibilities during non‑business hours in accordance with company policy
• Monitors patients over time and makes necessary adjustments to devices to keep them in good condition within guidelines
• Follows up with patients and physicians as needed
• Provides detailed clinical notes to patient records
• Complies with all applicable company policies, procedures, and patient protocols, as well as current government regulations and professional standards respecting patient care
• Participates in educational and professional programs and/or reviews professional literature to maintain knowledge and competency in current and developing techniques and standards
• Ensures that services provided in the assigned territory comply with all federal, state, and local laws, rules, and regulations, including CMS, PA Dept. of Health, DOT, FDA, OSHA, and the company’s accreditation organization
• Enters patient demographic information in database for insurance/qualification verification
• Delivers orthotic equipment on time to various locations
• Other duties as assigned

Minimum Job Qualifications

• High school diploma or equivalency is required
• One (1) year of experience in providing customer services in a HME, health care setting, medical office, sports rehab, fitness, or retail environment is required
• Valid and unrestricted driver’s license from state of residence

AdaptHealth is an equal‑opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.