Orthotic Fitting & Patient Care Specialist

WVU Medicine; Canonsburg (Washington County); On-site; USD 22,000 - 30,000; Full time

Job summary

WVU Medicine in Canonsburg, PA seeks an Orthotic Fitter Assistant to work under the direction of the Certified Orthotic Fitter. You will help fit prefabricated orthotic braces to customers, ensuring proper support and safety, and assist with necessary adjustments to keep devices in good working condition.

Responsibilities include gathering patient information and authorizations, creating sales orders, and assisting in inventory maintenance.

Qualifications

• Must have one of the following combinations of education: High school diploma + 2 years experience in orthotic fitting, patient care, or customer service; or a Bachelor’s degree in healthcare or related field; or Certified Athletic Trainer; or Certified Physical Therapy Assistant; or Certified Occupational Therapy Assistant; or Certified Medical Assistant; or obtain Orthotic Fitter Certification within 12 months of hire.

Responsibilities

• Assist with fitting and delivery of prefabricated orthotic devices and/or soft goods.
• Provide professional customer service and patient education; represent the company positively.
• Avoid care for unstable cervical/spine conditions and avoid acute treatment of long bone fractures/dislocations.
• Assist with patient assessment and care planning, and with follow-up needs.
• Assist with patient fitting and instruction for off-the-shelf orthotics and ancillary DME products.
• Obtain patient demographics and authorizations; create sales orders; ensure proper signatures.
• Communicate with referrals for additional information.
• Assist in ordering and maintaining inventory and inventory records.

Skills

Customer service

Communication skills

Team player

Patient education

Critical thinking

Ownership & accountability

Education

High school diploma or equivalent

Two years experience in orthotic fitting, patient care, or customer service

Bachelor’s degree in healthcare or related field

Certified Athletic Trainer

Certified Physical Therapy Assistant

Certified Occupational Therapy Assistant

Certified Medical Assistant

Orthotic Fitter Certification within 12 months of hire

Job description

WVU Medicine in Canonsburg, PA seeks an Orthotic Fitter Assistant to work under the direction of the Certified Orthotic Fitter. You will help fit prefabricated orthotic braces to customers, ensuring proper support and safety, and assist with necessary adjustments to keep devices in good working condition.

Responsibilities include gathering patient information and authorizations, creating sales orders, and assisting in inventory maintenance.