HME-Orthotic Fitter

WVU Medicine; Canonsburg (Washington County); On-site; USD 22,000 - 30,000; Full time

Job summary

WVU Medicine in Canonsburg, PA seeks an Orthotic Fitter Assistant to work under the direction of the Certified Orthotic Fitter. You will help fit prefabricated orthotic braces to customers, ensuring proper support and safety, and assist with necessary adjustments to keep devices in good working condition.

Responsibilities include gathering patient information and authorizations, creating sales orders, and assisting in inventory maintenance.

Qualifications

• Must have one of the following combinations of education: High school diploma + 2 years experience in orthotic fitting, patient care, or customer service; or a Bachelor’s degree in healthcare or related field; or Certified Athletic Trainer; or Certified Physical Therapy Assistant; or Certified Occupational Therapy Assistant; or Certified Medical Assistant; or obtain Orthotic Fitter Certification within 12 months of hire.

Responsibilities

• Assist with fitting and delivery of prefabricated orthotic devices and/or soft goods.
• Provide professional customer service and patient education; represent the company positively.
• Avoid care for unstable cervical/spine conditions and avoid acute treatment of long bone fractures/dislocations.
• Assist with patient assessment and care planning, and with follow-up needs.
• Assist with patient fitting and instruction for off-the-shelf orthotics and ancillary DME products.
• Obtain patient demographics and authorizations; create sales orders; ensure proper signatures.
• Communicate with referrals for additional information.
• Assist in ordering and maintaining inventory and inventory records.

Skills

Customer service

Communication skills

Team player

Patient education

Critical thinking

Ownership & accountability

Education

High school diploma or equivalent

Two years experience in orthotic fitting, patient care, or customer service

Bachelor’s degree in healthcare or related field

Certified Athletic Trainer

Certified Physical Therapy Assistant

Certified Occupational Therapy Assistant

Certified Medical Assistant

Orthotic Fitter Certification within 12 months of hire

Job description

Under the direction of the Certified Orthotic Fitter, assist with fitting prefabricated medical braces on customers to ensure ordered support and safety. Assist with necessary changes/adjustments to the devices to keep them in good working condition. Gathers patient information and authorizations, creates sales orders and assists in inventory maintenance.

Minimum Qualifications

• Must have ONE of the following combinations of education:
• High school diploma or equivalent AND two (2) years experience in orthotic fitting, patient care, or customer service
• Bachelor’s degree in healthcare or related field
• Certified Athletic Trainer
• Certified Physical Therapy Assistant
• Certified Occupational Therapy Assistant
• Certified Medical Assistant
• Obtain Orthotic Fitter Certification through Board of Certification/Accreditation (BOC) OR the American Board for Certification Orthotics, Prosthetics and Pedorthics (ABC) within 12 months of hire.

PREFERRED QUALIFICATIONS

• Two (2) years’ experience in home medical equipment and patient care or athletic training.

CORE DUTIES AND RESPONSIBILITIES

• Assist with fitting and delivery of prefabricated orthotic devices and/or soft goods.
• Provides professional customer service and appropriate patient education. Represents the company in a positive manner at all times.
• Will not provide care and services to unstable cervical or spine conditions. Will not provide acute treatment of long bone fractures and dislocations.
• Assist with patient assessment, formulation of a plan for care and discussion of any follow up needs.
• Assist with patient fitting and instruction with off the shelf orthotic devices as prescribed as well as ancillary durable medical equipment products.
• 6 Obtains patient demographics and authorizations as necessary prior to fitting the patients’ orthotic devices and follows through with computer entry as directed. Create and completes sales orders. Obtains patients authorization and signatures.
• Communicates effectively with referral for any additional information.
• Assists in ordering and maintaining inventory and inventory records.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary physical demand levels with frequent sitting in offices or meetings operating computers, printers, scanners, telephones and other office equipment.
• Stand and walks around the office and the organization provide services and attend meetings.
• Occasional lifting, carrying, pulling and holding up to a light range (10-20lbs).

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May be exposed to fluctuating temperatures.

Skills And Abilities

• Ability to think critically.
• Ability to be a team player.
• Ability to demonstrate great interpersonal skills.
• Ability to effectively communicate verbally and in writing.
• Ability to demonstrate ownership and accountability.

Additional Job Description

Scheduled Weekly Hours: 40

Shift: Day (United States of America)

Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: SHC WVUHS Home Care

Cost Center: 391 GHC DME Closets

Address:
555 Southpointe Boulevard
Canonsburg
Pennsylvania

Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.