Orthopedics Medical Assistant - Patient Care & Admin

Rochester Regional Health; United States; Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Rochester Regional Health in Victor, NY is seeking a Medical Assistant to support clinical and administrative tasks in the WNY Orthopedics at Victor Medical Campus. This full-time role requires strong customer service and communication skills and offers day/evening hours with 40 hours per week.

You will assist providers, take vital signs, perform EKGs and phlebotomy, manage patient flow, and help with documentation and scheduling.

Formación

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

Responsabilidades

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Conocimientos

Customer service

Communication

Computer skills

Educación

Associates degree

Descripción del empleo

Rochester Regional Health in Victor, NY is seeking a Medical Assistant to support clinical and administrative tasks in the WNY Orthopedics at Victor Medical Campus. This full-time role requires strong customer service and communication skills and offers day/evening hours with 40 hours per week.

You will assist providers, take vital signs, perform EKGs and phlebotomy, manage patient flow, and help with documentation and scheduling.