Orthopedic Technician- Regular Part-Time

Healthcare Outcomes Performance Co. (HOPCo); Flagstaff (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Northern Arizona Orthopedics, part of HOPCo, seeks an Orthopedic Technician to support the clinic with casts, DME, and patient education. The role emphasizes accurate inventory, coding, and collaboration with physicians and staff in a fast-paced orthopedic setting.

The candidate should have a related training program or equivalent experience, strong communication skills, and the ability to travel to CORE locations as needed.

Qualifications

• High school diploma or GED preferred.
• Completion of Sports Medicine, Orthopedic Technician training program or Medical Assistant program, or at least 1 year in a medical facility.
• Experience with EMR systems and inventory management.
• Ability to learn and use DME knowledge and clinic processes.

Responsibilities

• Assemble and adjust fiberglass casts and orthopedic devices as directed by the physician.
• Educate patients on cast/splint care and proper use of DME items.
• Maintain DME knowledge and inventory levels; keep logs and conduct daily visual reviews.
• Process orders using par levels and adjust based on clinic factors.
• Coordinate with Rapid Auth Team on patient financial responsibility and payment guidance.
• Assist in clinic with non-clinical tasks during downtime and participate in staff meetings.
• Provide coverage at CORE clinic locations and train new staff as needed.
• Document in CPS/Spotfire or other systems promptly; uphold department competencies.

Skills

EMR experience

Inventory management

Customer service

Time management

Communication

Education

High school diploma/GED

Orthopedic Technician training program

Medical Assistant program

Tools

CPS

Spotfire

Job description

Northern Arizona Orthopedics is an independent, physician-owned practice with multiple locations throughout Northern Arizona. Our hallmark is our people and their unified efforts to deliver exceptional orthopedic care to our customers -the residents and visitors of northern Arizona.

HOPCo (Healthcare Outcomes Performance Company) is the corporate parent of Northern Arizona Orthopedics. HOPCo is a vertically integrated musculoskeletal outcomes management company that manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

Please see below for the functions and requirements to be an Orthopedic Technician with Northern Arizona Orthopedics.

Essential Functions

• Applies and adjusts fiberglass casts and assembles and attaches orthopedic traction equipment and devices as directed by the physician.
• Educates the patient on the proper care of casts/splints and proper usage of the DME items.
• Knowledge of DME carried in clinic and the indications for each product.
• Maintains log sheets and spreadsheets as required by the Department.
• Places orders using calculated par level with the ability to adjust based on other clinic factors.
• Works with Rapid Auth Team to determine patient financial responsibility for and communicates this to patient. Directs patient how to pay.
• Attends department staff meetings as needed with occasional travel required.
• Available to provide coverage at any CORE clinic location.
• Participates in training new staff.
• Resource for staff and providers regarding department specific questions.
• Occasional suture/staple removal when needed and wound care dressings with explanation to patients on proper care for wounds.
• Puts received stock away in orderly and timely fashion. Ensures work areas are kept organized and tidy.
• Reports new usage trends to DME Manager.
• Performs a visual review of inventory on a daily basis to ensure adequate inventory is in stock for upcoming clinics.
• Assists in clinic with non-clinical tasks during downtime, as assigned by the clinic supervisor/lead.
• Completes tasks in CPS, Spotfire or other systems in a timely manner.
• The job holder must demonstrate current competencies for job position.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.

Experience

• Completion of Sports Medicine, Orthopedic Technician training program or Medical Assistant program, or at least one year of previous job-related experience with a medical facility preferred.

Requirements

• None

KNOWLEDGE

• Knowledge of principles, practices and techniques of DME.
• Knowledge of DME orthopedic standards.
• Knowledge of DME equipment and supply inventory levels in order to monitor inventory levels.
• Knowledge of custom DME measuring devises.
• General understanding of insurance benefits language.
• Knowledge of outside resources to support patient care

Skills

• Skill in establishing and maintaining good working relationships with physicians, clinic staff and patients.
• Experience working in an EMR system. Experience with operating a fax/copy machine necessary.
• Skill in developing and maintaining department quality assurance.
• Work environment phone skills necessary.
• Efficient time management and organizational skills required.

Abilities

• Ability to evaluate department/clinic inventory levels and report changes/variances to the DME Manager.
• Ability to communicate clearly and establish/maintain effective working relationships
• Ability to maintain confidentiality.
• Ability to adapt to changes in a fast-paced environment.

ENVIRONMENTAL WORKING CONDITIONS

• Active office environment with bending, twisting, standing and lifting.
• Some travel within community.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with an active office environment.
• Manual dexterity using a computer keyboard.

Organizational Requirements

• HOPCo Mission, Vision and Values must be read and signed.

#CORE