Orthopedic Scheduling & Pre-Registration Specialist

beloithealthsystem; Beloit (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Beloit Health System is seeking a Specialty Schegistrar to join Beloit Clinic Registration to perform scheduling and pre‑registration for orthopedic services, ensuring timely and appropriate provider assignments.

Responsibilities include gathering demographics, confirming visit details, and coordinating with payers. Requires nursing/MA certification, CRCR/CRCS, and 4+ years in a healthcare setting with scheduling experience.

Qualifications

• High school diploma or equivalent certification is required.
• Certification as Nursing or Medical Assistant, or its equivalent or higher is required.
• CRCR or CRCS certification within one year.
• Minimum four years experience in health care setting or its equivalent is required. Minimum of two years of scheduling, patient accounts, unit clerk, or medical assistant experience preferred.
• Clinical, Surgical and medical diagnostic scheduling experience preferred.
• Strong problem‑solving techniques and interpersonal skills including ability to communicate effectively both orally and with written word.
• Ability to interpret and follow patient care plans for the purpose of care coordination.
• Must type accurately at 40 words per minute.
• Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
• Demonstrated ability to multi‑task between multiple computer systems, and frequent interruptions; must have the ability to handle ongoing face‑to‑face contact with patients and staff while functioning in a busy medical office environment with limited workspace.

Responsibilities

• Gathers critical demographic elements from patients (e.g., name, date of birth, Social Security Number)
• Provides clear and accurate instructions/ information to patients regarding their upcoming visit, including preparation for procedures, testing, as well as addressing medical concerns patient has with care and/or provider.
• Addresses referred calls and messages, keeping an accurate record of appointments scheduled, changed, or cancelled to avoid over‑ or under‑booking
• Interviews and pre‑registers patients in a prompt, professional, courteous, and confidential manner
• Extrapolates pertinent medical condition related information from patient interviews and charting to determine appropriate provider for scheduling.
• Contacts third‑party payers in order to secure benefits and coverage information for the purpose of scheduling patient and coordinating care with provider.
• Initiates and completes necessary clinical and medical necessity authorizations as directed by provider orders within specified timelines.
• Prepares (scribes) interrogatories using information recorded and contained within electronic health records in response to audit, regulatory or billing requirements.
• Explains to patients/guarantors financial responsibility and the ability to induce patients/guarantors to pay their estimated amount due.
• Thoroughly documents all conversations with patients, providers, clinical staff and non‑clinical functionaries.

Skills

Communication

Interpersonal skills

Attention to detail

Typing 40 wpm

Multitasking

Education

High school diploma

Nursing/Medical Assistant Certification

CRCR/CRCS Certification

Job description

Beloit Health System is seeking a Specialty Schegistrar to join Beloit Clinic Registration to perform scheduling and pre‑registration for orthopedic services, ensuring timely and appropriate provider assignments.

Responsibilities include gathering demographics, confirming visit details, and coordinating with payers. Requires nursing/MA certification, CRCR/CRCS, and 4+ years in a healthcare setting with scheduling experience.