Orthopedic Medical Assistant - Impactful Patient Care

OrthoVirginia Inc; Chesapeake (VA); Sur place; USD 25 000 - 37 000; Plein temps

Résumé du poste

OrthoVirginia is seeking a Medical Assistant to join a collaborative orthopedic care team. In this role, you will work closely with physicians, clinical staff, and patients throughout the care journey, from preparing exam rooms to coordinating follow-up and surgeries.

You will help create a smooth, positive experience for every patient. The position emphasizes direct patient interaction, teamwork, and supporting high-quality orthopedic care.

Qualifications

• A genuine interest in providing excellent, compassionate patient care.
• Strong communication and customer service skills.
• Ability to stay organized and prioritize multiple responsibilities throughout the day.
• Comfort working in a busy, fast-paced clinical environment.
• Strong attention to detail and follow-through.
• A collaborative mindset and willingness to jump in where needed.

Responsabilités

• Prepare exam rooms and ensure clinical areas are ready for patients and providers.
• Welcome and room patients, obtain vital signs, and document relevant medical history and information.
• Support physicians and clinical team members with patient care throughout the visit.
• Educate patients on orthopedic care, including cast care, traction care, and the proper use of orthopedic appliances.
• Enter physician-directed orders for services such as X-rays and physical therapy.
• Coordinate follow-up appointments, post-operative visits, diagnostic studies, and other patient care needs.
• Assist with surgery scheduling, including coordinating pre-operative testing, therapy, and pre- and post-operative equipment.
• Help manage patient flow to support an efficient and positive experience for patients and providers.
• Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.
• Maintain clean, organized, and well-stocked exam, treatment, and bracing rooms.
• Follow appropriate safety procedures for the handling and disposal of sharps and biohazardous materials.
• Partner with the broader clinical team to support an exceptional patient experience.

Connaissances

Strong communication

Patient interaction

Customer service

Organizational skills

Teamwork

Attention to detail

Description du poste

OrthoVirginia is seeking a Medical Assistant to join a collaborative orthopedic care team. In this role, you will work closely with physicians, clinical staff, and patients throughout the care journey, from preparing exam rooms to coordinating follow-up and surgeries.

You will help create a smooth, positive experience for every patient. The position emphasizes direct patient interaction, teamwork, and supporting high-quality orthopedic care.