Orthopaedics Nurse Navigator — Joint Replacement Care Coordinator

University of Rochester; City of Rochester (NY); On-site; USD 77,000 - 104,000; Full time

Job summary

University of Rochester is seeking a Nursing Navigator to support patients undergoing joint replacement. The role provides individualized assistance, coordinating care across the continuum, and serving as the primary contact for patients and families throughout the surgical journey.

The Nurse Navigator will work with the multidisciplinary team to remove barriers to timely care, collect and review care metrics, and ensure education and communication are maintained for safe, efficient

Responsibilities

• Coordination of care, telephone management, patient triage and patient education.
• Assist patients and families to eliminate barriers to timely care and facilitate flow through the care system.
• Collect data on defined metrics and identify gaps in continuity of care for joint replacement patients.
• Understand basic joint replacement equipment and implants to support care planning and resource coordination.

Job description

University of Rochester is seeking a Nursing Navigator to support patients undergoing joint replacement. The role provides individualized assistance, coordinating care across the continuum, and serving as the primary contact for patients and families throughout the surgical journey.

The Nurse Navigator will work with the multidisciplinary team to remove barriers to timely care, collect and review care metrics, and ensure education and communication are maintained for safe, efficient