Orthodontic Assistant

Progressivesmiles; Jefferson City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic orthodontic team dedicated to providing exceptional patient care! As an Orthodontic Assistant, you'll be instrumental in ensuring a positive patient experience through excellent communication and attention to detail. With hands-on training and a supportive environment, you will learn to execute treatment plans, manage appointments efficiently, and maintain accurate patient records. This role is perfect for someone who is outgoing, compassionate, and eager to grow in their orthodontic career. Embrace the opportunity to make a difference in patients' lives while developing your skills in a rewarding and engaging workplace!

Benefits

On-the-job training

Monetary incentives for quick learners

Qualifications

• Outgoing and detail-oriented personality required for patient care.
• Must have good hand-eye coordination and ability to follow procedures.

Responsibilities

• Follow procedures in the Training Manual to ensure patient safety.
• Communicate effectively with patients and their families.

Skills

Patient Care

Hand-eye Coordination

Attention to Detail

Communication Skills

Ability to Follow Procedures

Education

High School Diploma

Tools

Training Manual

WhatsApp

Job description

573-206-8777

Orthodontic Assistant

Welcome to Progressive Orthodontics! We are thrilled that you are interested in a career in orthodontics. Our number one priority is our patient, and we strive to provide the best care possible. We believe that to provide excellent care, as a team, we need to conduct certain procedures, verbiage, and techniques in a timely, consistent fashion. We are seeking an outgoing, detail-oriented, compassionate candidate to be part of our growing business. We are excited to offer on-the-job training for a star candidate that is up for the challenge!

Period of Performance

Training will start on your hire date and will continue through a 90-day period. The first 4 weeks are strictly hands-on training. You will be required to complete the 4-week Training Check-List. After the Training Check-List is completed, your skill level will be evaluated by the clinical manager. Once you pass the 4-6 week evaluation period, you will be responsible for working on your own, however, your work will be checked by the Clinical Manager or Lead Assistant.

Engagement Resources

The training manual will be given to you, and it must be read within the first week of employment. The lead assistant will direct you to your target objective for each training shift. The trainer will use the Training Check-List to ensure you are well on your way to becoming a strong Orthodontic Assistant. The trainers will be with you throughout the training and will be the best resource for on-the-job procedures and duties. The daily and weekly objectives will be reached by focusing on 1-2 topics per day. We use WhatsApp as our team group chat to keep up with the news in the office. In addition to our hands-on training style, we offer monetary incentives for candidates who are motivated and quick to learn.

Job Description

An Orthodontic Assistant’s priority is excellent patient care. This job requires an outgoing, energetic personality. This position determines the patient’s overall care, comfort, and experience at Progressive Orthodontics. It requires good hand-eye coordination, great attention to detail, and confidence in accuracy. This position executes the treatment plan provided by the doctor. It is crucial that you listen to the doctor’s directions, perform the procedures correctly and efficiently, and accurately chart the patient’s visit.

Job Duties/Responsibilities

1. Following Procedures: You will follow the procedures listed in the Training Manual. The Training will guide you to follow the correct steps for each procedure. It is expected that each Orthodontic Assistant follows every procedure to eliminate shortcuts that could result in emergency visits.
2. Same Day Starts (SDS): This is becoming part of our culture. Our goal is to provide the new patient with the convenience of ONE visit. We want to get them in as soon as possible, with no more than 15 minutes wait time for SDS.
3. Staying within Appointment Times: On average, an Orthodontic Assistant can see 15-20 patients on any given day. It is important to stay within the allotted appointment time. Each Clinical Manager will run a weekly report to ensure all Orthodontic Assistants are staying within the expected procedure times.
4. Detailed Chart Notes: At the end of each visit, you will record the treatment notes in the patient’s chart. The patient’s chart is a legal medical record. All discussions between the patient, parent, and doctor must be recorded and document what was done during the appointment.
5. Communicating with Patients: Communication is key! We encourage parents to stay involved in their loved one’s treatment by asking questions and facilitating good oral hygiene. Always introduce yourself to the patient and parent, and engage with the patient about their day and interests.
6. Opening/Closing Duties: The Clinical Manager will assign daily opening and closing duties. Each of the Orthodontic Assistants is responsible for completing the tasks assigned to them.
7. Late Policy: The expectations are to clock in for every shift on time each morning. The third tardy or unexpected absence in a 30-day period will result in a probationary period. Any violation during the probationary period will end in a written warning, and after two written warnings, it will result in termination.