Ortho Treatment Plan Coordinator

North American Dental Group; Spring Hill (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance (F

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group is seeking an Ortho Treatment Plan Coordinator in Spring Hill, TN. You will greet patients, schedule visits, present treatment plans, and help patients understand financials while supporting office production goals.

The role emphasizes empathetic patient education, accurate reporting, and maintaining a full schedule in a fast-paced dental practice environment.

Qualifications

• 1 year dental experience is required.
• Strong multitasking and time management skills are essential.
• Excellent interpersonal skills to connect with patients and families.

Responsibilities

• Greet and schedule patients, collect co-pays, and present treatment plans.
• Assist in prioritizing treatment and scheduling/payment plans for services.
• Conduct treatment plan consultations and guide patients toward care.

Skills

Multitasking

Time management

People skills

Organizational skills

Education

1 year dental experience

Tools

Microsoft Office

Dental software

Excel

Job description

Overview

Ortho Treatment Plan Coordinator

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday-Friday 8 am – 5 pm

Responsibilities

Treatment Plan Coordinator is responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, working to ensure schedules meet production goals, and developing reports on production goals. The Treatment Plan Coordinator serves as an advocate and educator in creating treatment plans for dental care.

Skills Required to Make a Great “Impression” on Our Team

• Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
• Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
• Case presentation and acceptance including chair-side treatment planning.
• Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
• Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
• Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.

Qualifications

So How Can You “Fill” This Role?

• 1 year dental experience
• Excel in multi-tasking and time management
• Highly engaging and personable, with a natural ability to connect and network with patients and families
• Organized and detail-oriented, ableto manage multiple priorities at a high level
• Confident in discussing treatment, financials, and helping patients move forward with care
• Experience in Leadership roles, as an Influencer or Event planner is a plus but not required
• Experience in dental or medical field with scheduling and verifying insurance preferred but not required
• Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs

Benefits

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Employee Assistance Program
• Referral Program
• Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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