Ortho Medical Assistant — Fast-Paced Multi-Site Care

Talentify; Hackettstown (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401K matching

Generous PTO

Job summary

Actalent is seeking a Medical Assistant to support a busy orthopedic practice across multiple New Jersey offices, including Hackettstown. The role involves EMR documentation, patient prep, and ensuring smooth patient flow with direct patient interaction.

Ideal candidates have experience with ModMed, strong documentation skills, and a patient-first approach in a fast-paced clinical setting. This full-time position requires on-site work at Hackettstown and neighboring offices.

Qualifications

• Medical assistant experience in a high-volume office.
• Hands-on experience with EMR systems, specifically ModMed.
• Ability to take and record vital signs accurately.
• Experience in medical assisting within an orthopedic or similar clinical environment.
• Proficiency in insurance verification and understanding of patient coverage.

Responsibilities

• Utilize ModMed EMR to accurately document and update patient medical histories, visit notes, and treatment records.
• Take vital signs and prepare patients for procedures, ensuring they are comfortable and informed throughout their visit.
• Provide patients with clear information on treatments, medications, and post-procedure care instructions.
• Work closely with healthcare providers to maintain efficient patient flow and support smooth office operations.
• Log medications, reconcile medication information with pharmacies, and update the computer system for MRI, CAT scan, and other diagnostic requests.
• Complete return-to-gym and return-to-sports notes, enter scripts into the EMR, and call facilities for urgent or STAT requests.
• Prepare patient charts ahead of scheduled appointments, identify missing forms or information, and print necessary documents to streamline the visit.
• Support the call center when needed, including handling calls for scheduling and rescheduling patient appointments.
• Use and support fax machines between offices to ensure files are properly received and added to patient records.
• Schedule follow-up appointments with patients face-to-face as they leave their current visit.
• Verify patient insurance coverage, explain benefits when needed, and collect copayments accurately.
• Maintain and update patient records with strict attention to confidentiality, completeness, and accuracy.
• Process insurance claims, create invoices, and manage patient billing-related tasks as part of the administrative workflow.
• Provide general administrative support to providers and office staff in a high-volume orthopedic environment.
• Interact with patients primarily face-to-face, offering a professional, courteous, and empathetic experience during each encounter.
• Adapt to rotating providers and varying patient volumes, typically managing 20-40 patients per day, with approximately one patient every 15 minutes.
• Remain on-site until the last patient has completed their visit, even when this extends beyond the scheduled shift end time.

Skills

High-volume office

ModMed EMR

Vital signs

Orthopedic clinical experience

Insurance verification

Appointment scheduling

Clinical admin support

Patient records confidentiality

Patient flow management

Direct patient interaction

Education

Medical Assistant certification

Tools

ModMed EMR

Job description

Actalent is seeking a Medical Assistant to support a busy orthopedic practice across multiple New Jersey offices, including Hackettstown. The role involves EMR documentation, patient prep, and ensuring smooth patient flow with direct patient interaction.

Ideal candidates have experience with ModMed, strong documentation skills, and a patient-first approach in a fast-paced clinical setting. This full-time position requires on-site work at Hackettstown and neighboring offices.