Ortho Front Desk Specialist | Patient Access & Scheduling

Cedar Park Regional Medical Center; Austin (TX); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance

Parental leave

Pet insurance

Descripción de la vacante

Ascension is seeking a friendly Front Desk Associate for the Orthopedics department in Austin, TX. You will greet patients, check in and out, verify benefits, schedule appointments and collect co-pays, ensuring a welcoming and efficient flow for the clinic.

The role supports full front-desk operations, opening and closing procedures and maintaining accurate records. A high school diploma or equivalent and prior customer service experience are preferred, with on-site day shifts and a

Formación

• Front desk responsibilities include patient check-in/out and appointment coordination.
• Verify patient insurance coverage and eligibility before visits.
• Handle co-pays and post-visit payments with accuracy.

Responsabilidades

• Manage patient check-in and check-out workflows to deliver a welcoming, efficient front-desk experience and maintain steady clinic flow.
• Verify insurance coverage and benefits eligibility prior to appointments to ensure accurate billing and prevent care delays.
• Schedule patient appointments and manage follow-up care to support continuity of care and maintain optimal provider schedules.
• Collect co-payments, deductibles and self-pay balances at the time of service to maintain practice revenue integrity.
• Execute daily clinic opening and closing procedures to maintain administrative readiness, secure patient records and prepare the facility for patient care.

Conocimientos

Customer service

Insurance verification

Scheduling

Billing support

Front desk operations

Educación

High School diploma or equivalent

1 year healthcare experience (preferred)

Descripción del empleo

Ascension is seeking a friendly Front Desk Associate for the Orthopedics department in Austin, TX. You will greet patients, check in and out, verify benefits, schedule appointments and collect co-pays, ensuring a welcoming and efficient flow for the clinic.

The role supports full front-desk operations, opening and closing procedures and maintaining accurate records. A high school diploma or equivalent and prior customer service experience are preferred, with on-site day shifts and a